What are the responsibilities and job description for the Desktop Support Specialist position at Talent Groups?
🔹 Key Responsibilities:
- Provide desktop and end-user technical support.
- Install, configure, and troubleshoot computers, laptops, printers, and peripherals.
- Manage software installations, patches, upgrades, and antivirus protection.
- Troubleshoot hardware, software, network, and application issues.
- Support device deployment, system performance, and backup procedures.
- Maintain technical documentation and provide end-user training.
- Coordinate hardware procurement, equipment lifecycle management, and service outages.
✅ Preferred Skills:
- Experience in Desktop Support, IT Support, or End-User Computing.
- Hands-on Windows desktop and laptop troubleshooting.
- Hardware/software installation, configuration, and maintenance.
- Knowledge of networking, patch management, antivirus, and backups.
- Strong communication, customer service, and problem-solving skills.