Operations & Parking Leads

You want to be involved in sports but don’t know where to start? Do you want to learn from the best and have fun while you do it? 

Seriously. Why not enjoy the dynamic crowd, Pacific Northwest scenery and America’s favorite pastime all in a day’s work? The glamour surrounding this job is built around hard work, building connections, teamwork, integrity, and competitive drive to create the best experience for our guests. If that doesn’t excite you, you aren’t motivated, stop reading and apply elsewhere.

Who are the Tacoma Rainiers? What makes them so great? Good question. 

At Cheney Stadium we strive to create innovative entertainment, develop customer service initiatives, and hire amazing gameday staff to unfold premium service to our guests.

And this is where you come in.

 

1.       Customer Service Attitude

2.       Teachable

3.       Driven to be the Best

Do you have what it takes?

 

You will report to the Event & Operations Manager, and you will work closely with:

·       Director of Event Operations & Experience

·       Game Day Supervisors

 

Some of you still may think the job requirements are too vague but if you already have the required attributes, you probably have the following:

•         Leadership skills 

•         Positive and team building mindset 

•         Time management skills

•         Ability to manage and execute numerous tasks

·       Customer service mindset

·       Ability to speak and interact confidently with guests and team

·       Ability to be on your feet for long periods of time 

Let me continue to paint the picture about what you will be doing.

Big Picture: You will lead various gameday staff teams each gameday to create a memorable experience for every fan that walks through our gates. Are you up for the challenge? 

·        Lead the parking operation from the ground level in a day to day gameday manner 

·        Field large scale guest complaints/satisfaction issues 

·        Relay any operations needs/issues or safety concerns to Event Ops Manager

·        Assist in overseeing two parking teams in setup, ingress, egress & breakdown of lots

·        Assist in leading post game stadium operations 

·        Lead pre-shift meetings alongside Gameday Supervisor 

·        Oversee staff duties and completion of setup throughout both lots

·        Be a lead figure on radio; fielding questions for staff 

·        Be knowledgeable in other department operational needs & work with cross-department supervisors for ballpark success

·        Upholding R Values in all fan & staff situations 

Hours of Work: This position is a gameday position and therefore will work variable hours. This position is required to work all 75 home games our hosted Banana Ball games (May 22-24). Leads will rotate between the two shift options.

Shift 1:

*Lead will arrive 10 minutes prior to Shift 1 crew to meet with Event Ops Manager 

Tuesday (non-day games)/Wednesday: 3PM-8:30PM

Thursday: 3:30PM-9PM

Friday: 3:30PM-9PM

Saturday: 2:30PM-8:30PM

Sunday: 10AM-3:30PM

All other shifts are subject to shift as directed.

 

Shift 2: 

Tuesday (non-day games)/Wednesday: 3PM-10PM

Thursday: 3:30PM-10:30PM

Friday: 3:30PM-12PM

Saturday: 2:30PM-10PM

Sunday: 10AM-6PM

All other shifts are subject to shift as directed.

  

Compensation: $17.60/per hour

 

Can’t wait to get started? We can’t wait to have you here, apply now!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.