Cricket Wireless Bilingual Store Manager (DAWSONVILLE)

Job Overview
Join our dynamic team as a Bilingual Store Manager at a leading wireless retail brand! In this energetic role, you will oversee daily store operations, lead a diverse sales team, and deliver exceptional customer service to a broad community. Your leadership will drive sales growth, ensure inventory accuracy, and foster a positive shopping experience for all customers. This position offers an exciting opportunity to develop your management skills while making a meaningful impact in a fast-paced retail environment. Fluency in both English and Spanish is essential to connect with our diverse customer base and team members effectively.

Responsibilities

• Lead and motivate a team of sales associates to achieve sales targets and deliver outstanding customer service.
• Manage daily store operations, including opening and closing procedures, cash handling, and POS (Point of Sale) system management.
• Oversee inventory control, stock replenishment, merchandising, and purchasing to ensure product availability and presentation standards are met.
• Conduct employee orientation, training, coaching, and development to enhance team performance and engagement.
• Recruit new team members through effective interviewing and selection processes; manage payroll, scheduling, and shift management.
• Handle customer inquiries, resolve complaints promptly, and ensure high levels of customer satisfaction through excellent phone etiquette and personalized service.
• Implement marketing initiatives and promotional activities to increase store traffic and sales.
• Maintain accurate bookkeeping, budgeting, and retail math calculations to support store financial health.
• Supervise cash handling procedures, pricing strategies, and inventory management systems to optimize store profitability.
• Foster a positive work environment by promoting teamwork, leadership development, and organizational skills among staff.

Experience

• Proven management experience in retail sales or wireless telecommunications environments with assistant manager or supervisory roles preferred.
• Strong background in employee orientation, training & development, recruiting, and performance management.
• Demonstrated skills in negotiation, sales management, merchandising, inventory control, and store operations.
• Excellent communication skills in both English and Spanish; ability to connect with diverse customers and team members effectively.
• Experience with POS systems, payroll processing, bookkeeping, budgeting, retail math, and cash handling is essential.
• Prior experience supervising teams in fast-paced retail settings such as grocery stores or electronics outlets is highly desirable.
• Ability to manage multiple priorities efficiently with strong organizational skills and time management capabilities. Embark on an exciting journey with us where your leadership fuels success! We’re committed to supporting your growth through comprehensive training programs while providing a vibrant work environment that celebrates diversity and teamwork. Join us today as we empower communities through innovative wireless solutions!

Pay: $14.00 - $16.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $14 - $17