What are the responsibilities and job description for the Cricket Wireless Bilingual Sales Representative (COLUMBIA) position at T4L Wireless?
Job Overview
Join our dynamic team as a Bilingual Sales Representative at our retail location, where your enthusiasm and communication skills will drive customer engagement and sales success. In this energetic role, you will connect with diverse customers, provide expert product demonstrations, and deliver exceptional service to meet their wireless needs. Your bilingual ability will help bridge communication gaps, ensuring a positive shopping experience for all. This position offers a fantastic opportunity to develop your sales expertise while working in a fast-paced, customer-focused environment.
Duties
- Greet customers warmly in both English and Spanish, establishing rapport and understanding their needs
- Conduct engaging product demonstrations to showcase features and benefits of wireless devices and plans
- Assist customers with retail sales transactions using POS systems, ensuring accurate cash register operations and cash handling
- Upsell additional products, accessories, or service plans to enhance customer satisfaction and store revenue
- Manage stock levels by stocking shelves, organizing displays, and maintaining merchandising standards
- Handle retail store product knowledge inquiries confidently, providing clear explanations of features and benefits
- Perform retail math calculations for transactions, discounts, and promotions with accuracy and efficiency
- Operate cash registers smoothly while adhering to cash drawer handling procedures and cashiering best practices
- Maintain excellent phone etiquette when assisting customers over the phone or via digital communication channels
- Support the team by supervising or mentoring new staff members when needed, fostering a collaborative environment
Qualifications
- Bilingual fluency in English and Spanish is required to effectively communicate with a diverse customer base
- Previous retail sales experience or familiarity with POS systems is preferred but not mandatory; training will be provided
- Strong communication skills with the ability to explain technical products clearly and confidently
- Experience in upselling, merchandising, and product demos enhances your effectiveness in this role
- Knowledge of retail store operations including stocking, cash register operations, retail math, and cash handling procedures
- Demonstrated customer service skills with a friendly attitude and professional phone etiquette
- Supervising experience is a plus but not required; leadership qualities are valued for team support roles
- Ability to stand for extended periods, lift merchandise as needed, and perform basic math calculations accurately
Embark on an exciting career where your energy fuels customer satisfaction! We’re committed to supporting your growth through comprehensive training programs that sharpen your sales skills while fostering a vibrant team environment. Join us today to make an impact in the lives of our customers while advancing your professional journey!
Pay: $14.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: In person
Salary : $14 - $18