What are the responsibilities and job description for the iGRC Analyst position at Swoon?
Job Title: iGRC Analyst / Project Manager
Location: Bellevue, WA (Fully Onsite) Employment Type: Contract
About the Rol
- We are seeking a highly detail-oriented Analyst or Project Manager to support our Enterprise Compliance organization in implementing an integrated Governance, Risk, and Compliance (iGRC) solution within ServiceNow (SNOW)
- This role is heavily focused on data entry, data analysis, quality assurance, and fact-checking activities within the iGRC platform. The ideal candidate brings hands-on experience with iGRC implementations and thrives in a structured, process-driven environment that demands accuracy and thoroughness. You will report directly to the Compliance Manager and work closely with control testers and members of the iGRC implementation team
Key Responsibilities
Data Entry & Management
- Accurately enter, update, and maintain iGRC data within ServiceNow, including controls, risks, policies, and related records
- Ensure data integrity and consistency across all iGRC modules in SNOW
- Follow established data governance standards and naming conventions throughout all entries
Data Analysis & Fact-Checking
- Analyze iGRC data to identify gaps, inconsistencies, or anomalies, and escalate findings to the Compliance Manager
- Fact-check control descriptions, risk ratings, policy mappings, and other iGRC content against source documentation and authoritative references
- Cross-reference data across multiple sources to validate accuracy prior to finalizatio
Quality Assurance & Compliance Checks
- Conduct structured quality checks on iGRC records to ensure completeness, accuracy, and alignment with compliance standard
- s.Track and document QA findings, flag discrepancies, and follow up with relevant stakeholders to drive resolutio
- n.Support review cycles and approval workflows within SNOW, ensuring records meet defined quality thresholds before progressing
Cross-Functional Collaboration
- Partner with control testers to ensure testing evidence and results are accurately reflected in SNOW
- Collaborate with iGRC implementation team members on data migration, configuration validation, and content population activities
- Communicate status updates, blockers, and quality findings to the Compliance Manager on a daily basis
- Participate in team meetings and working sessions; document action items and follow up on open tasks
Required Qualifications
- 2 years of hands-on experience with iGRC implementations or GRC platform administration (ServiceNow GRC/IRM strongly preferred
- Demonstrated experience with data entry, data validation, and quality control activities within a compliance or risk management context
- Strong analytical skills with meticulous attention to detail and a low tolerance for data inaccuracies
- Familiarity with foundational GRC concepts including controls, risks, policies, and compliance frameworks (e.g., SOX, NIST, ISO 27001).
- Ability to work cross-functionally with both technical and non-technical stakeholders.
- Proficiency with the Microsoft Office Suite (Excel, Word, Teams), specifically using Excel for data analysis and reconciliation.
- Strong written and verbal communication skills; able to concisely document findings and escalate issues appropriately
Preferred Qualifications
- Direct experience with ServiceNow Integrated Risk Management (IRM) or Policy & Compliance Management modules.
- Familiarity with control testing methodologies and audit evidence standards.
- Experience supporting compliance or risk management programs within a large enterprise environment.
- Exposure to data quality frameworks or structured QA processes.
- ServiceNow Certified System Administrator (CSA) or GRC Implementer certification.