What are the responsibilities and job description for the Night Auditor position at Super 8 by Wyndham?
```Duties```
- Perform night audit duties including reviewing and reconciling guest accounts, processing invoices, and balancing financial transactions
- Greet guests in a friendly and professional manner, providing exceptional customer service
- Handle guest inquiries and resolve any issues or complaints promptly and efficiently
- Assist with check-in and check-out procedures, ensuring accuracy and efficiency
- Maintain accurate records of guest interactions, transactions, and requests
- Monitor and ensure the security of the premises during the night shift
- Prepare reports and complete administrative tasks as required
```Experience```
- Previous experience in the hospitality industry, preferably in a hotel setting
- Strong phone etiquette and excellent communication skills
- Knowledge of hotel operations, guest relations, and guest services
- Familiarity with front desk procedures and night audit processes
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Proficiency in hotel management software and computer systems
- Multilingual skills are a plus
As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. Your attention to detail, exceptional customer service skills, and ability to handle financial transactions will contribute to the overall guest experience. If you are a dedicated individual with a passion for hospitality, we invite you to join our team.
Please note that this position requires working overnight shifts. The specific schedule will be discussed during the interview process.
We offer competitive pay rates and opportunities for career advancement within our organization. If you are looking for a rewarding position in the hospitality industry, we encourage you to apply.
To apply for this position, please submit your resume highlighting your relevant experience in hotel operations and night audit duties. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Type: Part-time
Pay: From $12.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $12