Admissions Counselor - SUNY Oneonta

At SUNY Oneonta, Admissions is the gateway to the student experience, connecting future Red Dragons to a community where they can learn, grow, and thrive. The Office of Admission and Enrollment invites applications for three Admissions Counselor positions. Reporting to the Director of Admission and Enrollment, these roles are instrumental in advancing enrollment goals through dynamic outreach, meaningful relationship-building, and personalized recruitment strategies. This position is ideal for highly motivated, student-centered professionals who are energized by connecting with prospective students and families and thrive in a fast-paced, goal-oriented environment.

Two of these positions require more travel during peak recruitment periods, while one position involves less travel; however, all roles share similar responsibilities and expectations. Candidates who are excited by travel and outreach are strongly encouraged to apply, as all counselors engage directly with students and families and play a critical role in building the incoming class.

Admissions Counselors serve as front-line representatives of SUNY Oneonta, responsible for engaging prospective students throughout the recruitment cycle, from inquiry to enrollment. This role requires a strong commitment to outreach, including phone calls, text, email, and virtual engagement, as well as in-person recruitment. Successful candidates will be comfortable initiating conversations, building relationships, and guiding students and families through the college decision-making process.

To learn more about the University and the department, please visit https://suny.oneonta.edu/ or https://suny.oneonta.edu/admissions.

Duties include but are not limited to:

• Proactively recruiting and enrolling students by managing a territory and meeting established enrollment goals.
• Conducting consistent outbound outreach (phone calls, text, email, virtual meetings) to prospective students and families, including initiating high-volume proactive contact and personalized follow-up.
• Building and maintaining relationships with high school counselors, community-based organizations, and other partners, engaging effectively with diverse populations and perspectives.
• Representing SUNY Oneonta at high schools, college fairs, and on-campus/virtual events.
• Delivering engaging group presentations and information sessions, with the ability to influence and connect with prospective students and families.
• Counseling prospective students and families on admissions requirements, financial aid basics, and campus opportunities, using a student-centered and inclusive approach.
• Reviewing applications and participating in the admissions decision-making process, exercising attention to detail and sound judgment.
• Utilizing CRM systems (e.g., Slate) to track outreach, manage communication, and analyze recruitment efforts, ensuring accurate record-keeping and data-informed decision-making.
• Collaborating with colleagues across Admissions, Financial Aid, and Enrollment Marketing, while also working independently to manage assigned responsibilities.
• Managing multiple priorities in a fast-paced, deadline-driven, goal-oriented and results-driven environment.
• Traveling as required based on assigned territory, including evenings and weekends, while maintaining adaptability and a positive, professional presence.
• Supervising student employees in support of admission and enrollment initiatives, as assigned, providing guidance and fostering a collaborative team environment.

Salary: $57,151. SUNY Oneonta is a Public Service Loan Forgiveness (PSLF) qualifying employer. Information on SUNY's comprehensive benefits offerings can be found at https://www.suny.edu/benefits. Visa sponsorship is not available for this position.

Minimum Qualifications:

• Bachelor's degree.
• Valid driver's license by time of appointment.
• Ability to travel and work evenings and weekends.
• Demonstrated communication and presentation skills.
• Proficiency with Microsoft Office and willingness to learn CRM systems.

Additional:

• Experience in admissions, recruitment, sales, or customer engagement roles.
• Experience working with CRM systems (e.g., Slate)
• Demonstrated success in outreach, relationship-building, or goal attainment.
• Bilingual or multilingual abilities (Spanish preferred).

Preferred:

• Ability to work independently and collaboratively, ideally in a goal-oriented, results-driven environment.
• Experience working with and serving diverse populations.

To apply online go to: http://oneonta.interviewexchange.com/candapply.jsp?JOBID=200717. Please upload a cover letter, resume, and contact information for three professional references (required).

For other employment and regional opportunities, please visit our website at: https://suny.oneonta.edu/about-oneonta/employment.