Senior Project Manager

Senior Project Manager (Contract)

Location: Pasadena, CA (Hybrid)

Employment Type: 6 Months Contract

Pay Rate: $80-$85/hr on W2

Lead Enterprise Transformation Initiatives

We are seeking an experienced and hands-on Senior Project Manager to lead complex, high-impact technology programs within a fast-paced and highly regulated organization.

This role will oversee the delivery of strategic initiatives, including a Call Center modernization project with AI capabilities and the implementation of a new Enterprise Resource Planning (ERP) platform to replace a legacy financial system.

This is not a traditional oversight role. We are looking for a proactive leader who takes ownership of outcomes, anticipates challenges, removes roadblocks, and works alongside teams to ensure successful delivery.

Key Responsibilities

Project & Program Leadership

• Lead enterprise-scale technology projects through the full project lifecycle, from planning through implementation and stabilization.
• Develop and manage project schedules, budgets, resource plans, risk registers, and stakeholder communications.
• Drive project execution, proactively identifying and resolving risks, issues, and dependencies.

Hands-On Delivery

• Facilitate requirements gathering, business process analysis, and solution design discussions.
• Support data migration, testing, user acceptance activities, training, and deployment planning.
• Step in when necessary to close gaps, solve problems, and keep projects on track.

Stakeholder & Vendor Management

• Serve as the primary point of accountability for project delivery.
• Partner with executive leadership, business stakeholders, IT teams, vendors, and system integrators.
• Lead steering committee meetings, provide executive-level reporting, and manage vendor performance.

Governance & Financial Management

• Monitor project budgets, forecasts, and resource utilization.
• Ensure compliance with governance standards, procurement requirements, and organizational policies.
• Maintain clear documentation, risk management plans, and project controls.

Qualifications

Required

• Bachelor's degree in Information Systems, Business, Computer Science, Finance, or a related field (or equivalent experience).
• 8 years of project management experience leading enterprise technology initiatives.
• Proven success delivering at least one full-lifecycle ERP implementation or Contact Center modernization project.
• Strong business analysis skills, including requirements gathering, process mapping, and stakeholder facilitation.
• Experience managing large budgets, multiple workstreams, vendors, and cross-functional teams.
• Proficiency with tools such as Microsoft Project, Smartsheet, Jira, Azure DevOps, ServiceNow, or similar platforms.
• Excellent communication, leadership, and problem-solving skills.

Preferred

• Experience within government, public sector, financial services, or other highly regulated environments.
• ERP migration experience involving legacy financial systems and cloud-based ERP platforms.
• Experience implementing omnichannel contact center solutions, AI chatbots, CRM integrations, and customer service technologies.

PMP, PgMP, PMI-ACP, CBAP, SAFe, CSM, Prosci, ITIL, or related certifications.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

REQUESTING AN ACCOMODATION

Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.

PAY TRANSPARENCY POLICY STATEMENT

Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.