Village Assistant General Manager – Food & Beverage

The Architect of Mountain Dining's Next Chapter

We just bet $20 million on a vision. Now we need someone extraordinary to bring it to life.

Picture this: You walk into work each morning knowing that what you're building here at Sugar Bowl will ripple through the entire ski industry. That the systems you perfect, the standards you set, and the team you forge will become the blueprint for how mountain dining should be done. This isn't just another F&B management role. This is your chance to rewrite the rulebook.

The challenge that awaits you

We've doubled the size of our kitchen. We've reimagined four distinct dining experiences. We've invested in technology that lets guests order from firepits while watching the mountain come alive. Now we need someone who can take all of this potential and turn it into something that makes people say, "I've never experienced anything like this on a mountain." You'll be orchestrating four completely different venues, each with its own personality:

• The Belt Room — The heartbeat of our village. High-energy, social, alive. Where locals and guests collide over craft cocktails and plates meant for sharing.
• The Lodge Deck — Our crown jewel. QR code ordering, firepits, communal tables, and mountain views that stop conversations mid-sentence. This is where we're proving that innovation and hospitality can dance together beautifully.
• The Dining Room — Classic meets contemporary. Lunch that celebrates alpine comfort food, dinner that creates memories. Indoor elegance, outdoor charm, and standards that never waver.
• The Stammtisch — Our love letter to homeowners. Walk-in buffet, no checks, pure trust. Where familiarity meets excellence and our closest community feels truly at home

Here's what success looks like

The culture of the kitchen is one of perfection.  Everything in it’s place, spotlessly clean and organized.  You walk through the kitchen and your team are on point prepping the same way each day in accordance with the impeccable training you have given them. 

The communication is clear and concise everyone knows what is happening.  As the food is weighed, measured and cooked you check it to make sure you are proud to put your name on it.  The food is fresh and seasonal celebrating the individual ingredients without over complication or distraction.  The plates are warm, the food is piping hot, delicious and delivered with efficiently. 

You visit the Stammtish and make yourself known to the homeowners who are your most important constituency and should be your biggest fans.  You recognize the names on the reservation list and know who their children are.  You are a critical part of their Sugar Bowl lives.

Throughout your day you are acutely aware of how the team are performing.  Guiding, challenging and above all inspiring them.  

Why Sugar Bowl?

Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski resorts in California. Situated atop beautiful Donner Summit, Sugar Bowl has a storied past with ties to Austrian ski culture, Hollywood and Walt Disney. This special community helped bring skiing to “sunny California” since December 1939. Since then, it continues to attract adventurous winter sports enthusiasts a like.

Who you are

You've spent years in multi-unit F&B management, but you're restless. You've seen how things are usually done, and you know they can be done better. You understand that speed and quality aren't enemies, they're dance partners when you've got the right systems and the right team.

You're the person who gets excited about revenue opportunities, who sees bottlenecks before they happen, who can train a team member in the morning and strategize with leadership in the afternoon. You think in systems but lead with heart.

When not in the kitchen you are ahead of the game planning for the next event.  Creating menus that leave a lasting impression that you are inspired to deliver on.  You manage your business with the same tenacity as you do your hot line and deliver results.  You've got the technical skills, the financial acumen, the operational discipline, the ability to hire and develop talent. But more importantly, you've got the vision to see what's possible and the grit to make it happen.

• Minimum of one year previous Management experience in Food & Beverage & Hospitality industries
• Must possess exceptional verbal and written communication skills
• Must possess the ability to handle multiple tasks at once, while providing exceptional leadership
• Must have or be willing to obtain RBS Alcohol training
• Must have or be willing to obtain ServSafe Manager Food Training
• Must have an understanding of Workplace Harassment, training and coaching

Why this matters

The ski industry has been serving the same mediocre mountain food for decades. Guests have lowered their expectations because that's all they've known. We're changing that conversation entirely.

When you succeed here, you're not just building a career, you're building a reputation. You're becoming the person who proved that mountain dining can be fast, efficient, innovative, and absolutely excellent all at the same time.

What you will do

Daily Operations Excellence

• Manage and facilitate opening, daily, and closing operations across all Village F&B outlets
• Maintain immaculate facilities and ensure consistent execution of opening and closing procedures
• Complete monthly sanitation walkthroughs and maintain exceptional safety and cleanliness standards
• Conduct weekly safety meetings with all team members and maintain proper documentation
• Maintaining consistent opening & closing duties per checklists.

 Team Leadership & Development

• Interview, hire, develop, and retain exceptional employees who embody our culture
• Manage, train, and coach team members on all aspects of operations
• Create a positive, upbeat, creative, and professional work environment
• Assist with weekly safety meetings with all team members and documented properly.
• Be the example for grooming and professionalism in appearance and actions.
• Exercising excellent listening skills with Team and Guests.
• Ownership of promoting and furthering environmental stewardship in all outlets.

Financial Management

• Handle payroll and timekeeping responsibilities for all Village F&B team members
• Manage all financials to budget
• Possessing high integrity in reconciliation of closing paperwork.
• Conduct weekly inventories and weekly ordering/requisitioning for all bars

Guest Experience & Standards

• Maintain extensive knowledge of all menu items, food, and beverage offerings
• Develop consistent service standards and promote them throughout the team
• Exercise excellent listening skills with both team members and guests
• Ensure exceptional customer service across all internal and external interactions

Strategic Partnership

• Foster professional working relationships with HR and adhere to all policies and procedures
• Promote and further environmental stewardship initiatives across all outlets
• Collaborate with leadership on continuous improvement and innovation
• Assist with snow removal and other mountain operations as necessary

Winter Benefits

• Employer sponsored 401k plan after 1000hrs (and 1-yr)  
• Excellent professional and training development
• Free ski and tubing passes for employees  
• Free ski passes for dependents  
• Generous discounts on seasonal programs with SSS and SBA
• 50% off food at our cafeterias
• Free group ski and snowboard lessons for employees  
• Employee discounted lift tickets for family and friends  
• Lift ticket discounts at tons of resorts including 24 destinations thanks to the Mountain Collective  
• Hotel discounts 
• Employee ski reciprocal programs  

Sugar Bowl Resort believes that all persons are entitled to equal employment opportunity and does not discriminate against its employees or applicants because of race, color, hair, religion, sex, sexual orientation, gender identity, gender orientation, gender expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, medical condition, or any other status protected by federal, state or local law, ordinance or regulation. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination.