What are the responsibilities and job description for the Office Manager position at Success On The Spectrum?
ABOUT THIS JOB:
We are looking to hire an organized, multitasking, Office Manager for the Trenton/Southgate location who has experience in keeping the clinical/admin compliance for Medicaid- Wayne county in ABA (Applied Behavioral Analyses) . It is a gorgeous facility that is designed to be sensory friendly and encourage play/imagination. You will be responsible for keeping everything running smoothly in the center. You will create the appointment schedules for each day. You will sign clients in and out at the front desk. You will do performance reviews every 6 months for staff members.
You are a core team member, utilizing your multitasking, organization, and communication skills daily. It will be critical for you to understand a sense of urgency and prioritize tasks quickly. The office is quite busy; at any given time, you may be checking in anxious parents and their children, tending to phones, faxes, collecting necessary intake forms, and ensuring it is all done with a smile and accuracy.
- Receptionist duties (answer phones, send/receive faxes, respond to emails, client check in/out)
- Client Intake Procedures (give tours, review admissions forms, schedule assessments)
- Insurance Correspondence (benefit verification, preauth requests)
- Purchasing duties (Stock office supplies)
- Scheduling (Create client/staff daily schedules, track cancellations)
- Cleaning Duties (keep lobby and conference room clean and orderly)
- Plan Client Field Trips (accept permissions slips, arrange transportation)
- Staff Onboarding (prepare locker/uniforms, review employee handbook with them)
- Event Planning (Plan Quarterly Autism Community Social Events)
- Event planning for staff (team building activities).
- Must be flexible to fulfil the center’s need of covering the floor if any call offs are there during their shift.
- Preferred experience in keeping Clinical Compliance with Medicaid/Wayne county and prepare for audits.
- Keeping track of time for all hourly staff preparing payroll sheet with track of RR/CPR/QBS and other staff trainings.
ABOUT SOS:
Success On The Spectrum (SOS) is the largest and fastest-growing autism treatment franchise in the U.S., founded by an autism mom and fueled by purpose. We teach the children to talk, pretend play, feed themselves, make friends, etc.
Working for SOS: https://www.youtube.com/watch?v=BrXKM3XtjTY&t=25s
Our Mission: https://youtu.be/85rG7zcp7yM
Take a tour: https://youtu.be/KW-an-x9JWw
WHY YOU’LL LOVE WORKING WITH US:
Consistent Pay:
- Work at the front desk Monday through Friday, 7:15 AM – 3:45 PM based on FT position.
- Opportunities for overtime.
Training and Support:
- All managers get two weeks of initial training from our corporate office - for this, you may have to travel to Houston for 1 week.
- SOS Franchising provides live remote support and training.
- SOS has a LMS with robust training content for you to learn the ropes.
- To ensure the highest standards of care, our corporate office conducts a positive, supportive Quality and Compliance Audit every six months—providing each clinic with valuable feedback, resources, and guidance to help us continually grow and serve our families even better.
BENEFITS:
- Pay Range- $20-$24/hour based on experience/expertise in ABA industry.
- 5 Sick Days.
- 5 days of PTOs.
- 10 days paid holidays.
- Unlimited Non-Paid Time Off.
- Company paid BLS / CPR certification.
- Company paid QBS Safety certification.
- Discounted tuition for BCBA school.
- Opportunities for advancement: Performance Reviews every 6 months.
About Success On The Spectrum:
Success On The Spectrum provides ABA Therapy in Trenton, MI.We give one-on-one instruction to children who are not currently learning like their peers. We teach children HOW to learn, then gradually reduce or eliminate the individualized support.Our goal is to teach valuable life skills that help our clients become productive and fulfilled adults in mainstream society.
Salary : $20 - $24