NUTRITION SITE MANAGER

Introduction

The Senior Services Nutrition site Manger is responsible for performing a wide variety of clerical and support duties. Primary duties include overseeing general daily operation of the nutrition site. Receiving and serving congregate and home delivered meals. Recruiting and scheduling volunteers to deliver home-delivered meals.

Duties:

• Oversee general operations of the nutrition site.
• Receive all incoming phone calls.
• Register all new congregate clients.
• Return new client registrations to senior service office for keying.
• Complete all units of service reports daily.
• Receive all congregate and home delivered meals delivered by caterer.
• Register the time and temperature of meals as they are delivered by the caterer.
• Make sure all temps meet all Health Standards.
• Make a monthly volunteer schedule for the meals on wheels volunteers.
• Keep record of volunteer hours.
• Lead daily program before the congregate lunch each day.
• Collect monthly mileage reimbursement sheets at the end of each month.
• Collect consumer contributions and count with another person to keep a record of all contributions.
• Assist with monthly Acts Meetings as needed.
• Recruit and train all volunteers.
• Assist or deliver home meals as needed.
• Ability to transition efficiently and effectively between tasks.
• Ability to communicate in person and by phone.
• Ability to be tactful and courteous.
• Ability to compile information and reports.
• Ability to establish and maintain effective working relationships with the public and volunteers.

Additional duties may include but are not limited to:

• Plan and organize all on site programs and activities.
• Maintain all units of service daily and tabulate end of month reports.
• Maintain all home delivered meal records and documents when a meal client is not home to receive a meal.
• Update phone number list for volunteer drivers.
• Maintain required documentation on the bulletin board as required by the state.
• Additional duties include performing specific supportive tasks to provide client services.

Job Summary:

Work is performed under supervision of the Senior Services Director, the employee will perform a wide variety of secretarial, clerical and administrative support duties. Work includes filing, answering telephones, relaying information routine word processing and data entry. The employee is expected to have a general knowledge of the work unit and its services. Work includes use of a phone, calculator, copier and other office equipment, as needed. Additional duties may be required as needed.

Minimum Qualifications:

Physical Effort: Often requires lifting and carrying materials weighing up to 50lbs. Must be able to sit and/or stand for long periods of time. Must be able to drive and have a valid driver license.

Working conditions: Work is normally performed inside; some outside work is required. May require going into home to deliver home bound meals.

Knowledge/Ability: of office equipment and practices, procedures, grammar, spelling and vocabulary. Ability to communicate effectively in person or by phone, be tactful and courteous, follow oral and written instruction and procedures, tabulate weekly, daily and monthly reports. Ability to compile routine information and monthly reports. Visual acuity to prepare figures and data. Serve Safe/Safe Plate certifications a plus. Must be Serve Safe trained annually.

Education: High School Diploma. One-year clerical experience involving public contact (preferably with older adults); or an equivalent combination of education and experience.

Required Qualifications: Valid driver’s license.

Important note: All employees are required to take a physical exam, including urinalysis.

Special Notification: Applicants who are hired by Stokes County shall be required to submit a certified copy of a criminal record check from all counties in which they have lived for the previous five years.