What are the responsibilities and job description for the EHR Support position at Stellar Professionals LLC?
We are looking for an experienced EHR Supportto join a dynamic team in Richmond. This role acts as a bridge between technical operations and clinical support, ensuring the EHR environment is both secure and high-performing.
Location: Richmond, VA, USA, 23219
Work Arrangement: Hybrid
Interview Process
This position involves a straightforward interview process that can be conducted either in-person or remotely to accommodate your schedule.
What You'll Do
- Secure the System: Manage user access policies, role-based permissions, and identity management (AD, SSO, MFA).
- Ensure Compliance: Maintain strict alignment with HIPAA, HITECH, and organizational security standards.
- Optimize Support: Provide Tier 1 support for end users and investigate security incidents.
- Drive Strategy: Collaborate on security audits, upgrades, and system maintenance to mitigate vulnerabilities.
Key Skills We're Looking For
- Core Expertise: 5 years in Oracle Health (Cerner) environments.
- Security Savvy: Proven experience with Active Directory, SSO, MFA, and Identity Management solutions.
- Compliance Knowledge: Strong understanding of HIPAA & HITECH regulatory requirements.
- Technical Edge: Familiarity with Discern and CCL is highly desired.
- Analytical Support: 5 years of application support experience with excellent troubleshooting and communication skills.