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Desktop Support Technician

Stellar Professionals LLC
Santa, NM Contractor
POSTED ON 7/31/2026
AVAILABLE BEFORE 8/31/2026

We are seeking a reliable Desktop Support Technician to provide on-site IT support and ensure seamless daily desktop operations!

Position Details

  • Location: 310 Old Santa Fe Trail, Santa Fe, NM 87501
  • Work Arrangement: 100% On-Site (Full-time, 40 hrs/week)
  • Interview Process: In-Person

Key Responsibilities

  • Deliver hands-on PC and laptop break/fix hardware & software support.
  • Manage the full ticket lifecycle (ServiceNow/similar) within strict SLAs.
  • Resolve technical issues through structured root-cause troubleshooting.
  • Ensure system integration with enterprise servers, email, and conferencing tools.
  • Support end-users with excellent, customer-focused communication.

Core Skills Required

  • OS & Tools: Windows OS, Microsoft 365, Outlook, Teams, Active Directory
  • Hardware & Systems: PC/Laptop repair, Ticketing Platforms (e.g., ServiceNow)
  • Networking: Basic network troubleshooting & enterprise infrastructure support
  • Bonus Skill: Familiarity with basic scripting (PowerShell, Shell, or PERL) is a big plus!

Hourly Wage Estimation for Desktop Support Technician in Santa, NM
$26.00 to $33.00
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