What are the responsibilities and job description for the Account Executive - Sponsorship, Group & Season Ticket Sales position at Staten Island Ferryhawks?
The Staten Island FerryHawks are seeking an Account Executive to build relationships with fans, ticket plan holders and sponsors to generate revenue through selling sponsorships, group and season ticket packages. The FerryHawks are a member of the Atlantic League of Professional Baseball (MLB Partner League). The team was established in 2022.
Responsibilities Include:
- Develop and maintain positive personal relationships with both groups and season ticket/partial plan holders via outbound calls, personalized letters, emails and face-to-face interaction and team functions
- Make an average minimum of eighty (80) proactive touch points per day (telephone, email, letters, face-to-face).
- Provide superior service to all inbound customer communication: phone calls, email, etc.
- Implement and execute all amenities, benefits, and events for sponsors, group and season ticket holders.
- Work with the box office staff to address all group and season ticket holder service needs such as customer service issues, ticket exchanges, add-on requests, financial billing, and other ticketing and team-related questions.
- Utilize Score (CRM) to track and report the progress of relationships with group/suite buyers, as well as to ensure client profiles are always up-to-date.
Qualifications:
- Passion for personal development in sales/sports
- Positive attitude with a team-first mentality.
- Bachelor’s degree
- Minimum of 1 year of sales experience and/or related internship in the sports industry preferred
- Ability to solicit new business on an on going basis through cold calling and in person sales
- Ability to create professional sales proposals
- Ability to execute presentations on a sales call
- Excellent verbal and written communication skills
- Strong leadership, organizational, and computer skills
- A flexible work schedule including nights, weekends and holidays, and off hours
- Knowledge of and experience with youth leagues, schools, churches, civic organizations, and recreation departments a plus
Salary is commensurate with experience and includes a base salary plus commissions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions:
- Do you have living arrangements on Staten Island? If no, please confirm you are ok to commute.
- Do you have sales experience?
- Why do you want to work in sales?
- Do you have experience in Customer Service
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.