Food Service Supervisor - Wisconsin Resource Center

The Department of Health Services (DHS), Wisconsin Resource Center (WRC) is recruiting for a Food Service Supervisor. This position will work Monday through Friday, 9:00am to 5:30pm.

Come and work for the best! WRC was recognized as the National Commission on Correctional Health Care’s 2022 Facility of the Year for its commitment to high quality resident care. WRC has a great team of outstanding, committed professionals, and we are excited to fill this important leadership role.

WRC is part of the Division of Care and Treatment Services (DCTS). DCTS is committed to helping all state residents live their best lives through an interconnected web of behavioral health services. Watch this video to learn more about the work of DCTS. WRC is the largest psychiatric facility in the state and is the only secure treatment facility in Wisconsin that specializes in treating individuals with severe mental health conditions referred by the Wisconsin Department of Corrections and the community.

As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time; limitations may apply for leave time usage in the first six months.
• Top rated health plan options starting at $47/month for single plans and $117/month for family plans, after 2 months of state service.
• Exceptional pension plan with a 7.2% employer match in 2026 with lifetime retirement payment. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!
• Several flex spending accounts: medical, dependent care, commuter, parking and High-Deductible Health Savings.
• Well Wisconsin Wellness Program.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• Public Service Loan Forgiveness Program employer.

As the Food Service Supervisor, you will be responsible for managing and coordinating operations and activities of the WRC and Wisconsin Women’s Resource Center (WWRC) cafeterias. Additional responsibilities include:

• Implementation of sanitation procedures,
• Safety and security of all food service areas,
• Education, training, scheduling, and supervision of food service staff and resident food service workers,
• Management of cafeteria operations and diet processing under pre-established guidelines and policies of WRC/WWRC.

The starting pay is between $29.00 and $31.00 per hour (approximately between $60,300 and $64,400 per year), depending on qualifications, plus excellent benefits. A 12-month probationary period is required.

Pay for current state employees is based upon the rules that apply to compensation for the applicable transaction. This position is in pay schedule and range 81/05.

All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

All appointees will be required to receive a TB test, which will be administered by WRC or medical personnel approved by the facility within 30 days of the start date.

DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire. DHS is not an E-Verify employer nor a STEM-OPT eligible employer.

Minimally qualified candidates will have all of the following:

• Experience working in a leadership or supervisory role (e.g., monitoring personnel workload, resolving conflict, conducting performance evaluations, coaching, mentoring, or training other staff, etc.).
• Experience with food service, food production or use of food service techniques (e.g., portion control, weights and measures, food styling, food storage, etc.)
• Experience performing customer service tasks (e.g., responding to inquiries, explaining procedures, resolving issues, etc.)

Well-qualified applicants will also have the following:

• Experience working in large quantity food service.
• Experience using Microsoft Office Suite or other computer software for email correspondence, document creation, etc.
• Experience using Microsoft Excel to track quality improvement and performance measures.
• Experience tracking and verifying that required food service documentation is complete and accurate (e.g., temperature logs, inventory counts, special menu requests, etc.).

Your letter of qualifications is limited to one (1) page. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here.

Applying is easy! Click “Apply for Job” to start your application process. Sign into your account or create an account before applying for the job. Follow the steps outlined in the application process to submit your application.

Helpful Information:

• Once your application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline.
• You may want to save a copy of the job posting for referencing after the deadline.
• Submitted materials will be evaluated by a panel of job experts according to the qualifications above.
• Please monitor your email for communications related to this position.
• Current or former permanent, classified, state employees must complete the online application process to be considered.
• If viewing through an external site, please apply directly at Wisc.Jobs.
• For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact DHSWRCRecruitment@dhs.wisconsin.gov.

DHS is an Equal Opportunity and Affirmative Action employer. Veterans are encouraged to apply. For complete information on Veterans’ hiring programs with the WI Department of Veteran’s Affairs, click here.

The deadline to apply is July 21, 2026 at 11:59 pm.

Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am – 4:30 pm. Late or incomplete applications will not be accepted.