What are the responsibilities and job description for the Medicaid Case Manager II position at State of Utah?
FT / PT Status – Full-Time Salary – $20.89 - $31.41 Hourly Wage Remote Work / In-Office – In-Office / On-Site Recruiter – Angie Rhodes | arhodes@utah.gov | Application Deadline – 5/18/2026
Key Responsibilities
Medicaid Case Manager II – 1115 Justice-Involved Reentry Program
Location: Primary assignment at Salt Lake County Jail (Salt Lake City, UT). Requires periodic statewide travel to other carceral facilities.
Job Summary
The Medicaid Case Manager II plays a pivotal role in the implementation and success of the state’s 1115 Justice-Involved Reentry Program. Operating primarily on-site at the Salt Lake County Jail, this position bridges the gap between the justice system and the healthcare system. The core focus is to ensure incarcerated individuals are screened for Medicaid eligibility, enrolled, and provided with comprehensive, person-centered care plans that address physical health, behavioral health, and Social Determinants of Health (SDOH).
This role ensures that pre-release Medicaid benefits are activated up to 90 days prior to release, facilitating a seamless transition of care back into the community. As the program expands statewide, this position will also serve as a key trainer for new staff at other jails and prisons.
Key Responsibilities
Medicaid Enrollment & Eligibility Coordination
Minimum or "day-one" qualifications:
Location –
288 North 1460 West
Salt Lake City, Utah, 84116
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – No
Schedule Code – B - Competitive Career Service
Why You Should Join Our Team
Benefits
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:
EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.
Key Responsibilities
Medicaid Case Manager II – 1115 Justice-Involved Reentry Program
Location: Primary assignment at Salt Lake County Jail (Salt Lake City, UT). Requires periodic statewide travel to other carceral facilities.
Job Summary
The Medicaid Case Manager II plays a pivotal role in the implementation and success of the state’s 1115 Justice-Involved Reentry Program. Operating primarily on-site at the Salt Lake County Jail, this position bridges the gap between the justice system and the healthcare system. The core focus is to ensure incarcerated individuals are screened for Medicaid eligibility, enrolled, and provided with comprehensive, person-centered care plans that address physical health, behavioral health, and Social Determinants of Health (SDOH).
This role ensures that pre-release Medicaid benefits are activated up to 90 days prior to release, facilitating a seamless transition of care back into the community. As the program expands statewide, this position will also serve as a key trainer for new staff at other jails and prisons.
Key Responsibilities
Medicaid Enrollment & Eligibility Coordination
- Screening & Intake: Conduct on-site screenings of individuals arriving at the Salt Lake County Jail to determine current Medicaid enrollment status.
- Application Assistance: Assist uninsured or eligible individuals with completing and submitting Medicaid eligibility applications upon their arrival at the facility.
- Inter-Agency Data Sharing: Document and update electronic data-sharing systems to notify the Department of Workforce Services (DWS) of an individual's incarceration.
- Benefit Activation: Track and report release dates and identifying information to ensure the activation of pre-release benefits no sooner than 90 days prior to the individual's release, paving the way for full benefit activation upon reentry.
- Comprehensive Assessments: Conduct timely assessments of eligible members according to program policy to identify physical, behavioral, and SDOH needs.
- Person-Centered Care Plans: Develop individualized case management care plans addressing both pre-release and post-release health needs.
- Reentry Planning & Documentation: Document all processes and procedures to ensure the creation of a comprehensive, final reentry care plan.
- Stakeholder Communication: Share the finalized reentry care plan with the member, corrections facility clinical teams, Managed Care Plans (MCP), post-release providers, and community-based case managers.
- Facilitate "warm hand-offs" between the correctional facility and various health plans, including Managed Care Organizations (MCOs) and Accountable Care Organizations (ACOs).
- Coordinate with community providers to ensure continuity of care for behavioral health, substance use disorder (SUD) treatments, and chronic disease management upon release.
- Serve as a subject matter expert for the 1115 waiver reentry implementation.
- Travel to other jails and prisons within the state of Utah as the program expands (typically for one-week deployments).
- Train and onboard new on-site case managers at these new facilities before returning to the primary assignment at the Salt Lake County Jail.
- Assist the division with supplementary public health and outreach projects as assigned.
- Support state-level health initiatives, including but not limited to, the Governor's Colonoscopy Outreach Program, ensuring preventative care initiatives reach vulnerable populations.
- Safety and risk issues inherit while working within a correctional facility with an inmate population are presumed.
- Risks found in potentially dangerous or unusual environmental stress situations, e.g., being subject to possible physical attack.
- Work requires physical exertion. May require the ability to stand; walk over rough surfaces; bend, crouch, stoop, stretch, reach, lift moderately heavy items (up to 50 lbs.) in a recurring manner and/or for long periods of time.
Minimum or "day-one" qualifications:
- Experience: Previous experience in healthcare case management, social work, or Medicaid eligibility. Experience working within correctional facilities or with justice-involved populations is highly preferred.
- Knowledge: Strong understanding of Medicaid programs, Managed Care Organizations (MCOs), and Social Determinants of Health (SDOH).
- Excellent interpersonal and de-escalation skills, ability to conduct clinical assessments, and eager to learn new skills.
Location –
288 North 1460 West
Salt Lake City, Utah, 84116
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – No
Schedule Code – B - Competitive Career Service
Why You Should Join Our Team
Benefits
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:
- Job Stability: Enjoy the security and reliability of employment within a well-established organization.
- Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
- Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
- Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.
Salary : $21 - $31