Childcare Licensor, DHHS

FT / PT Status – Full-Time Salary – $23.28 - $36.97 Hourly Wage Remote Work / In-Office – Hybrid Recruiter – Niccole Johnson | niccolejohnson@utah.gov | 801-538-3956 Application Deadline – 4/30/2026

Key Responsibilities

The Utah Division of Licensing and Background Checks (DLBC) is seeking a highly motivated and detail-oriented Investigator to join our team. In this role, you will investigate complaints regarding unlicensed programs and concerns of rule, statute and law violations in licensed programs. If you have a passion for regulatory compliance and want to make a real difference in public safety, this is the opportunity for you!

• This position requires traveling and overnight stays throughout the State of Utah.**
  
  

The Agency

The Department of Health and Human Services, DLBC protects the vulnerable populations of Utah. DLBC licenses foster care, child care, human services, and health facility programs using rules and requirements that have been created with community support. DLBC is comprised of the Office of Licensing (OL) and the Office of Background Processing (OBP).

Key responsibilities and day to day responsibilities of this position:

• Schedule and conduct inspections to ensure compliance with procedures, regulations, and standards.
• Audit practices and review data to report findings, interpret results, and make recommendations.
• Review, document, and process grievances or complaints, and implement appropriate disciplinary actions.
• Maintain contact with agencies/organizations for guidance on compliance issues and solutions.
• Issue, review, restrict, deny, suspend, or revoke licenses, permits, registrations, and certificates.
• Provide consultation, technical assistance, and advice on agency services, programs, and public information.
  
  

Qualifications

Minimum or "day-one" qualifications:

• 24 months of experience in an early childhood setting, regulated child care setting or social services.
• Leveraging Technology: Ability to use digital tools, software, and systems to efficiently enter, retrieve, and manage data inspections (e.g., Microsoft Office suite, Google Workspace).
• Attention to Detail: Ability to review and verify data and records to ensure accuracy and compliance with rules and statute for licensing.
• Thinking Critically: Ability to evaluate information and apply logical reasoning to make sound decisions.
• Communicating through Writing: Ability to draft clear and professional letters, reports, and correspondence to provide accurate information to stakeholders.
• Focusing on Customers: Ability to provide excellent service to applicants and stakeholders to ensure a positive and professional experience.
• Demonstrating Accountability: Ability to take responsibility for assigned tasks and decisions to ensure reliable and consistent performance.
  
  

Preferred Or Trainable/on-the-job Qualifications

• Interpreting Legal and Regulatory Requirements: Ability to understand and apply statutes, rules, and regulations to ensure decisions align with legal standards.
• Following Policies & Procedures: Ability to adhere to organizational guidelines and legal requirements to ensure compliance in all background check activities.
• Handling Sensitive Information: Ability to manage confidential data and records to protect applicant privacy and maintain organizational trust.
• Organizing: Ability to maintain accurate records, logs, and documentation to ensure efficient workflow and compliance.
  
  

Supplemental Information

• Effective July 1, 2021, State of Utah Employees must either reside in Utah or be in the process of relocating to within 30 days of their start date.
• This position may currently be a hybrid of both in-office and remote work days. Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion, at any time and for any reason.
• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
• Only applicants selected for an interview will be contacted.
• DHRM rules apply for promotions and transfers.
  
  

About The Role

Location –

195 North 1950 West

Salt Lake City, Utah, 84116

United States

Background Check Required – You must successfully pass a criminal history check.

Drug Test Required – No

Schedule Code – B - Competitive Career Service

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
  
  

EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.