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Senior Social Services Coordinator (HCA/DDSD #70170)

State of New Mexico
Gallup, NM Full Time
POSTED ON 5/12/2026
AVAILABLE BEFORE 7/12/2026
Posting Details

This job posting may be used to fill multiple vacancies.

Interviews are anticipated to be conducted within two weeks of closing date.

Our Vision

Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.

Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.

Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.

Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

The Senior Social Services Coordinator will:
Determine whether individuals match the New Mexico definition of intellectual/ developmental disability (IDD), assist individuals and families through the allocation process, provide appropriate referrals to available resources, conduct outreach for the program, and provide quality customer service;

Assist individuals and families with their applications for Home and Community Based Waiver (HCBS) waivers provided through the Developmental Disabilities Supports Division (DDSD);

Provide referrals to available services for individuals, families and other stakeholders and conducts outreach for the program.

How does it get done?

The Senior Social Services Coordinator is responsible for:
Making determinations to ensure that the Developmental Disabilities Supports Division (DDSD) continues to process Developmental Disability Waiver applications and allocate individuals for services in a fair and timely manner;

Completing applications on a weekly basis;

Accurately maintaining of the Central Registry database;

Answering applicant, guardian, and authorized representative questions specific to the applicant and general pre-service information as well as providing referrals to appropriate entities for their specific region;

Providing continuous quality improvement.

Who are the customers?

Serving individuals with developmental disabilities.

Ideal Candidate

Serving individuals with developmental disabilities.

Minimum Qualification

Associate's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology, Family Studies/Services, Social Sciences, or Human Services and one (1) year of experience as a social work assistant and/or in social or community coordination, working with communities, working on health or social service related matters, social work/case management experience, and/or behavioral health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) years may substitute for the required education and experience.
Employment Requirements

Must possess and maintain a valid New Mexico Driver's License.

Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive a Defensive Driving Course Certificate as a condition of continued employment within 45 days of employment.

Travel may be required with some occasional overnight stays.

Successful completion of the Health Insurance Portability and Accountability Act (HIPAA).
Working Conditions

Work is performed in an office setting: late hours and weekends work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Incumbent will work under stress and frequent time constraints. Must have own mode of transportation. Incumbent may be required to furnish a personal vehicle for carrying out assignments.
Supplemental Information

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Agency Contact Information: Michelle Lucero, (505) 487-3642. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

Salary.com Estimation for Senior Social Services Coordinator (HCA/DDSD #70170) in Gallup, NM
$47,875 to $56,373
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