What are the responsibilities and job description for the Licensed Insurance Customer Service position at StaffMyAgency LLC?
Job Description:
We are seeking a qualified professional to join our winning team as a part-time Licensed Customer Service Representative. An active Property and Casualty license is required.
As an Agent Team Member, you will be responsible for establishing customer relationships, providing prompt and accurate customer service, and using a customer-focused review process to educate customers about insurance options.
- Establish customer relationships and follow up with customers as needed.
- Provide friendly and accurate customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused review process to educate customers about insurance options.
You will also receive:
- Salary plus bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/opportunity for advancement within the office
The ideal candidate will have:
- A Property & Casualty license
- A Life and Health license
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Bilingual language skills preferred
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
