What are the responsibilities and job description for the Insurance Customer Service position at StaffMyAgency LLC?
Position Overview
A successful State Farm Agent seeks a qualified professional to join their winning team as an Insurance Customer Service Representative. No prior insurance experience is required, as training will be provided for the right individual with the right skill set. We are looking for an energetic professional interested in helping our business grow through value-based conversations and exceptional customer experiences. If you are a motivated self-starter who thrives in a fast-paced environment, this is an opportunity for a rewarding career with excellent income and growth potential.
Key Responsibilities Include:
As an Agent Team Member, You Will Receive:
Requirements:
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
A successful State Farm Agent seeks a qualified professional to join their winning team as an Insurance Customer Service Representative. No prior insurance experience is required, as training will be provided for the right individual with the right skill set. We are looking for an energetic professional interested in helping our business grow through value-based conversations and exceptional customer experiences. If you are a motivated self-starter who thrives in a fast-paced environment, this is an opportunity for a rewarding career with excellent income and growth potential.
Key Responsibilities Include:
- Establishing strong relationships with customers and following up with them as needed
- Providing prompt, accurate, and friendly customer service, including answering inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Conducting customer-focused, needs-based reviews to educate customers about insurance options
- Maintaining a strong work ethic with a total commitment to success each day
As an Agent Team Member, You Will Receive:
- Salary plus commission
- Monthly and Yearly bonuses
- Paid Time Off (vacation and personal/sick days)
- Retirement Plan
- Valuable experience
- Growth potential/Opportunity for advancement within my office
Requirements:
- Excellent interpersonal skills
- Excellent communication skills - written, verbal, and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Provide timely and thorough activity reports to agent
- Property & Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
- The selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
