What are the responsibilities and job description for the Unit Manager position at Staffmark Group?
Now hiring for a Unit Manager
Location: Shreveport, LA
Pay Rate: $14.00 per hour Commission
Schedule:Monday - Friday | 8 AM - 5 PM
At Staffmark, you're not just filling a Unit Manager position - you're becoming a valued part of a team that wants you to succeed.
Looking for Unit Manager jobs in Shreveport where your skills can make a real impact? This opportunity offers the chance to contribute to a growing team, develop your experience, and build a rewarding career in a professional work environment.
If your skills and experience are a good match for this role please apply today. This opportunity is being offered by Staffmark to qualified candidates.
Education Requirements
- High School Diploma or GED preferred.
- Additional customer service, business, or finance-related training is a plus.
Experience Requirements
- Previous customer service, collections, call center, customer support, or account management experience preferred.
- Experience handling inbound and outbound calls in a fast-paced environment.
- Ability to manage multiple customer conversations while meeting performance goals.
Preferred Qualifications
- Strong communication, negotiation, and problem-solving skills.
- Professional and confident phone presence.
- Ability to build rapport and maintain positive customer relationships.
- Self-motivated with strong attention to detail and organizational skills.
- Comfortable learning new systems and payment processing procedures.
Physical Capabilities
- Ability to sit and work at a computer for extended periods.
- Ability to communicate clearly by phone and email throughout the workday.
- Strong focus and attention to detail in a fast-paced office environment.
Job Duties
- Contact existing customers to process monthly payments and discuss account status.
- Negotiate payment arrangements and help customers find solutions that meet their needs.
- Make and receive a high volume of calls while maintaining professionalism and excellent customer service.
- Accurately document customer interactions, payment commitments, and account updates.
- Work closely with team members and leadership to meet individual and team performance goals.
- Maintain compliance with company policies and collection procedures.
- Provide a positive customer experience while handling sensitive financial conversations.
- Participate in comprehensive training and ongoing mentorship to build collections and customer service skills.
Benefits
- Competitive Weekly Pay
- Comprehensive Benefits including medical, dental, and vision coverage.
- Life Insurance and Disability Insurance for added peace of mind.
- Optional 401(k) Plan to help you prepare for the future.
- Opportunities for Growth through a variety of assignments with leading employers.
Marvin's Take? Fast and Straightforward
"They get you on the job fast." - Marvin, Staffmark Associate
About Us
At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
Staffmark Group is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
Salary : $14