Operations Technician

Position Summary

The Operations Technician supports the daily operation and maintenance of Fire N Ice

Arena; a multi-purpose sports and entertainment facility featuring ice rinks and dry-floor

event space. This position plays a key role in maintaining high facility standards,

supporting event operations, preserving ice quality, and ensuring a safe, clean, and

welcoming environment for guests, athletes, tenants, and staff.

The ideal candidate is dependable, safety-conscious, mechanically inclined, and

capable of working in a fast-paced environment with varying operational demands.

Essential Duties and Responsibilities

Ice Operations

• Operate ice resurfacing equipment safely and efficiently.
• Maintain high-quality ice conditions through resurfacing, edging, flooding, and monitoring ice temperatures.
• Assist with hockey and skating setup, including goals, protective padding, glass systems, and rink accessories.
• Monitor arena refrigeration and ice-making systems and promptly report operational concerns.
• Support seasonal ice installation, removal, and maintenance projects.
• Assist in maintaining locker rooms, benches, and rink-side operational areas.

Event & Dry Floor Operations

• Assist with facility conversions between ice and non-ice events.
• Set up and remove staging, flooring, seating, courts, tables, chairs, barricades, and event equipment.
• Support concerts, tournaments, public skating sessions, graduations, trade shows, community events, and other arena programming.
• Ensure event spaces remain safe, functional, and presentation-ready.
• Assist event staff with operational needs before, during, and after events.

Facility Maintenance

• Conduct routine facility inspections and identify maintenance needs.
• Perform minor repairs and preventative maintenance on building systems and equipment.
• Maintain cleanliness and appearance of operational, public, and back-of-house areas.
• Assist with grounds maintenance, snow removal, and exterior upkeep as needed.
• Report significant maintenance, equipment, or safety concerns to supervisors.

Safety & Guest Services

• Follow all OSHA regulations, facility safety policies, PPE requirements, and lockout/tagout procedures.
• Respond to spills, hazards, and emergency situations promptly and professionally.
• Provide courteous assistance to guests, teams, officials, vendors, and event personnel.
• Support facility emergency action plans, incident reporting, and evacuation procedures when necessary.
• Promote a positive guest experience through professionalism and customer service.

Required Qualifications

• High school diploma or GED.
• Valid driver’s license and reliable transportation.
• Ability to learn and safely operate ice resurfacing and facility equipment.
• Basic mechanical aptitude and general maintenance knowledge.
• Ability to work flexible schedules, including evenings, weekends, holidays, and overnight facility conversions.
• Ability to lift, push, and carry up to 75 pounds.

Preferred Qualifications

• Previous experience in arena, ice rink, sports facility, or event operations.
• Experience with refrigeration, HVAC, mechanical, electrical, or building maintenance systems.
• Forklift and/or scissor lift certification.
• CPR, AED, and First Aid certification.
• Experience operating commercial maintenance equipment.

Physical Requirements

• Frequent standing, walking, bending, kneeling, climbing, and lifting.
• Ability to work in cold environments for extended periods.
• Ability to safely operate tools, machinery, and motorized equipment.
• Ability to perform physically demanding work in a fast-paced environment.
• Ability to work both independently and as part of a team.

Core Competencies

• Safety Awareness
• Reliability and Accountability
• Teamwork and Collaboration
• Customer Service Excellence
• Adaptability and Flexibility
• Problem Solving
• Attention to Detail
• Professionalism

Work Schedule

This is a part-time position with an anticipated schedule of 20–25 hours per week.

Work hours may vary based on facility programming, events, tournaments, public

skating sessions, change-overs, and other operational needs. Evening, weekend,

holiday, and occasional overnight work may be required.

Equal Opportunity Statement

Fire N Ice Arena is committed to providing equal employment opportunities to all

employees and applicants. Employment decisions are made without regard to race,

color, religion, sex, national origin, age, disability, veteran status, or any other protected

status under applicable law.

Pay: $19.00 - $21.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person

Salary : $19 - $21