Principal Voice Network Engineer

Job Title: Principal Voice Network Engineer

Location: Waltham, Massachusetts (Hybrid)

Job Summary: We are seeking a highly experienced expert to lead the design, integration, and support of enterprise telephony services. Our team relies on specialized network contributors to ensure the seamless evolution and reliability of both legacy and modern telephony systems across the organization.

Responsibilities

• Lead the design and evolution of voice systems, integrating legacy PBX platforms with modern IP-based and cloud telephony solutions.
• Oversee deployment, upgrades, and decommissioning of telephony systems while managing migration initiatives and lifecycle plans.
• Provide expert-level troubleshooting and collaborate with network teams to optimize performance and reliability.
• Act as the subject matter expert for enterprise voice services, engaging stakeholders and leading vendor interactions.
  
  

Required

• Extensive experience in voice/telephony engineering, with proven expertise in both legacy PBX and modern IP-based platforms.
• Strong background in developing scalable, resilient, and secure telephony architectures aligned with enterprise IT strategies.
• Demonstrated ability in troubleshooting, performance optimization, and supporting large-scale voice systems.
• Experience ensuring compliance with corporate security policies, technical documentation, and operational procedures for telephony environments.
  
  

About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.

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