What are the responsibilities and job description for the Microsoft Teams Voice Engineer position at E-Solutions, Inc.?
Position: Microsoft Teams Voice engineer
Location: Quincy, MA (2 Days onsite in a week)
Type/Duration: Contract (6-12 months)
Key Responsibilities:
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Key Skills:
- Strong knowledge and experience with Telecom technologies including MSFT UC TEAMS VOICE, IP Telephony, PBX. Call Reporting, Client
- Strong knowledge of End User voice services. IP Phones, Sip/H.323 endpoints, CDR, Remote worker, Softphone. ATA, Audio Code.
- Strong understanding of e.911 Services and configuration within UC systems, Compliance Laws.
- Strong Knowledge of Microsoft Teams admin console, feature, licensing enablement and administration.
- Deep knowledge in call routing methodology such as Skills, Proficiency, Hunt Groups, calling search space, CDR, call tracing, dial plan, auto attendant.
- Demonstrates broad knowledge across multiple voice technologies domains, UC, CC, POTS, SIP, Client,
- Strong knowledge of telecom carrier services, SIP trunking, Number Porting. MACD
- Strong knowledge of PSTN connectivity, Number Administration-Porting, Assignment, Policies
- Knowledge of cloud Voice system architecture and interoperability
- Knowledge on IP network fundamentals and troubleshooting
- Knowledge in Contact Center technology related to CCaaS environments, SIP integration.
Microsoft Teams Voice Engineer1Telecom,SIP,PBX,Trunking,Microsoft Teams VoiceN/AW2United States