HR Shared Services

Job Summary/Company: Sparks Group has partnered with a leader in Global Aviation seeking an HR Shared Services Professional for an open ended contract. Shared Services team member's to provide a world-class employee experience when employees need support or assistance processing updates and onboarding employees. In addition to providing services via phone, chat and case management tools the role will also encompass some corporate HR responsibilities and will liaise closely with the corporate HR functions. If you have at least 3 years of HR Experience and Experience Analyzing HR data this is the ideal role for you. You can sit in the DC Metro area, Atlanta, GA, Miami, FL or Grand Prairie, TX Apply now and call 703-620-6444

Responsibilities

• Support the operational/ administrative process for all personnel actions for employees, temps and interns.
• Acts as a liaison and clearing house for data and information between HRBPs, HRIS, Payroll, Compensation & Benefits and expatriation activities.
• Provide and analyze data for reporting purposes.
• Assist with annual HR cycles including performance review and open enrollment.
• Manage projects through completion including effectively identifying the scope, objectives, outcomes, and success metrics.
• Work with individuals and teams, both nationally and internationally to deliver projects on behalf of teams.
• Process and promote Employee Awards
• Coordinates HR information to ensure 100% integrity of data entered into various HR systems including, but not limited to Workday, ServiceNow and e-Verify
• Manages processes connected with the onboarding of new employees, transfers, expats and employee changes including but not limited to reviewing and approving updates entered in Workday, I-9 administration, ServiceNow tickets and other transactions as needed
• Performs termination administration duties, largely consisting of ensuring ServiceNow and Workday data entry and communication to respective departments
• Maintain accurate records of documentation and transactions and ensure modifications/updates are entered in a timely manner
• Record employee data into the HR system (Workday), manage requests to
• update employees' personal data (data entry, onboarding, offboarding, transfers, corrections, work schedule, and other transactions as needed).
• Respond to Personnel Administration related inquiries and resolve concerns. Provide support and guidance to HRBPs and employees on HR tools as needed
• Demonstrate first class customer service to employees at all times via phones, live chat and case management channels.
• Supporting the positive culture and employee experience at Airbus.
• Support employee engagement, Employee Resource Group, and recognition activities, including service awards.
• Coordinate employment offer activities.
• Manage and deliver the onboarding and offboarding process of employees and facilitate new hire orientations as required.
• Provide initial communication and response to employee HR related questions, re-direct and escalate as applicable.
• Field employee questions on the leave process.
  
  

Qualifications/Background Profile

• Bachelors' degree in Human Resources Management or equivalent experience
• 3 years demonstrated practical experience in the field of Human Resources
• Experience working with IT systems and data
• Experience managing multiple employee requests simultaneously
• Experience working with employees via different communication stream such as chat, in person and phone.
• Working knowledge of HRIS and applicant tracking systems and processes, particular knowledge of ADP, or Workday
• SHRM-CP or PHR certification preferred
• Willing to travel up to 20%
• Excellent written and verbal communication
• Google Suite proficient preferred
  

This job is In-Person.

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from Apple App Store or Google Play.

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.