What are the responsibilities and job description for the Remote - Entry Level Customer Service position at Spade Recruiting?
Create a Career With Flexibility and Purpose
We partner directly with members of unions, credit unions, and associations throughout North America, providing them with supplemental benefit programs they’ve specifically requested. That means:
No prospecting or cold calls
No door-to-door canvassing
Only genuine conversations with families who are expecting to hear from you
This role offers independence, personal growth, and the chance to make a lasting difference.
Responsibilities
Conduct virtual meetings (Zoom/phone) with members to review their benefit options
Clearly explain available coverage and answer questions
Match solutions to each household’s unique needs
Accurately complete applications and maintain records
Provide ongoing service, support, and follow-up care
Participate in professional training and leadership development opportunities
Qualifications
Excellent communication and interpersonal skills
Ability to learn and navigate online tools and platforms
Self-driven, organized, and dependable
Comfortable managing your own schedule and results
Positive attitude and willingness to grow
Must be able to pass a background check
Authorized to work in the U.S. or Canada
What You’ll Gain
Comprehensive training with ongoing mentorship
Weekly pay plus performance incentives
Opportunities for advancement into leadership positions
Remote work flexibility with full control of your schedule
Supportive team culture with recognition and rewards
Exclusive travel incentives for top performers (Cancun, Bahamas, Las Vegas, etc.)