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Customer Care Representative - Remote

Spade Recruiting
Birmingham, AL Remote Full Time
POSTED ON 2/21/2026 CLOSED ON 3/21/2026

What are the responsibilities and job description for the Customer Care Representative - Remote position at Spade Recruiting?

Create a Career That Fits Your Life

We’re looking for motivated individuals to join our fully remote team. Work from anywhere, helping clients understand their benefit options—no cold calling, no door-to-door sales. Just meaningful conversations with people who have already requested assistance.

Whether you’re changing careers, seeking more flexibility, or starting fresh, this is your chance to build a career that works around your lifestyle.

Your Responsibilities

  • Act as the main contact for clients regarding coverage and accounts

  • Handle service requests, updates, and claims with professionalism

  • Recommend protection plans tailored to client needs

  • Manage scheduling, calls, and accurate record-keeping

  • Stay informed on products and tools to provide effective support

Why You’ll Love It Here

  • 100% Remote – Work from anywhere, skip the commute

  • Career Transition Friendly – Ideal for those switching fields

  • Full Training Provided – No insurance experience needed

  • Unlimited Earning Potential – Your results drive your income

  • Provided Leads – Start with ready-to-connect prospects

  • Residual Income – Build long-term earnings from renewals

  • Benefits Included – Enjoy coverage for yourself

Who Excels in This Role

  • Adaptable, eager to learn, and self-motivated

  • Personable, with excellent communication skills

  • Independent while thriving in a team setting

  • Problem-solver who stays composed under pressure

  • Industry experience is a plus, but not required

  • Willing to mentor and contribute to team success

Your Next Chapter Starts Now
If you’re ready for flexibility, growth, and unlimited potential, apply today and start building a career on your terms.

Salary.com Estimation for Customer Care Representative - Remote in Birmingham, AL
$38,273 to $48,416
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