What are the responsibilities and job description for the Bar and Restaurant Supervisor position at Sokaogon Gaming Enterprise Inc?
• Provide exceptional customer service; setting the example for all Food & Beverage Staff.
• Ensure smooth and efficient service throughout all assigned venues in the property.
• Supervise employees in the bar and front of the house staff in the restaurant.
• Assist in scheduling, requisitions and allocating staff to ensure appropriate levels of coverage.
• Assist, when necessary, in providing service to customers to ensure the quality of customer service is maintained at all times for our guests.
• Assist in training and development of the staff, coaching, counseling and mentoring.
• Responsible for accurate beverage controls.
• Assist with the monthly inventory as necessary.
• Abides by all State, Federal, and local liquor regulations pertaining to serving alcoholic beverages.
• Continually train staff in policies, procedures, and service standards.
• Ensure Food & Beverage department staff adheres to Casino’s cash handling policies and procedures.
• Ensure the budget for the department is monitored and adhered to by implementing effective processes and procedures.
• Must be able to perform all duties as a bartender and waitstaff when needed.
• All other duties as assigned by the Food & Beverage Director.