What are the responsibilities and job description for the Call Center Representative position at SNI Companies?
Now Hiring: Entry-Level Call Center Representatives – Jacksonville, FL (Remote After Training)
Are you looking to start your career in customer service? We're hiring Call Center Representatives to join a growing healthcare support team!
📍 Location: Jacksonville, FL, 32209 (On-site training, then fully remote)
💲 Pay: Starting at $14/hr.
📅 Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Why You'll Love This Opportunity
- No prior call center experience required
- Paid on-site training for approximately 30 days
- Work from home full-time after successful training
- Opportunities for pay increases and long-term career growth
- Full-time schedule with excellent benefits upon hire
Responsibilities
- Handle incoming customer calls professionally and efficiently
- Answer questions and resolve customer inquiries
- Document customer interactions accurately
- Build positive relationships through exceptional customer service
- Follow company procedures and maintain accurate records
Qualifications
- High school diploma or GED required
- Strong communication and active listening skills
- Basic computer and data entry proficiency
- Must be able to attend on-site training in Jacksonville, FL
- Must currently reside in the Jacksonville, FL area
Benefits Upon Hire
- Medical, Dental & Vision Insurance
- 401(k) with employer match
- Paid Time Off, Holidays & Sick Leave
- Short-term & Long-term Disability
- Life Insurance
- Career advancement opportunities
If you're dependable, eager to learn, and looking for a great opportunity to begin or grow your career, we'd love to hear from you!
📩 Apply today or send your resume to learn more! (shareen.banerjee@hornetstaffing.com)