Technology Manager

If you’re an experienced IT leader who enjoys owning systems end-to-end, improving reliability and security, and being a trusted partner to the business—this is a role with real visibility and influence.

A well-established, growing organization in the building materials industry is seeking an IT Manager to oversee infrastructure, cybersecurity, ERP systems, and day-to-day technology operations. This is a high-impact leadership role where your work directly supports sales, operations, accounting, and customer service while helping position the company as a regional leader in premium, customized building solutions.

Employee Testimonials:

• A great company to work for with excellent work-life balance.
• Strong teamwork and people who genuinely support each other.
• Fast-paced, stable environment with helpful, knowledgeable coworkers.

Job Title: Information Technology (IT) Manager

Salary: $65,000 – $95,000

Location: New Haven, CT

Reports To: Chief Operating Officer

Why This Role Stands Out:

Real Impact: Own the reliability, security, and performance of company-wide technology systems that directly support customers and revenue

Leadership Opportunity: Serve as the primary IT owner, trusted by leadership and relied upon across departments

Strategic Exposure: Partner closely with Sales, Operations, Accounting, Marketing, and Executive Leadership

Career Growth: Opportunity to expand responsibility as systems, scale, and business needs grow

Stability & Ownership: Hands-on role with real decision-making authority, not outsourced or siloed

Responsibilities:

• Manage and maintain all company hardware, including servers, workstations, mobile devices, printers, and network equipment
• Maintain detailed IT asset records, lifecycle planning, warranties, and service agreements
• Ensure all software systems are properly installed, configured, updated, and licensed
• Coordinate system upgrades, patches, and scheduled maintenance
• Manage company website and intranet infrastructure, performance, uptime, security, and content updates
• Partner with third-party vendors and developers to improve functionality
• Manage network infrastructure including firewalls, VPN access, wireless networks, and internet connectivity
• Maintain secure file storage, user access controls, backups, and disaster recovery readiness

Security & Risk Management:

• Develop and enforce cybersecurity policies and procedures
• Manage endpoint protection, system monitoring, antivirus tools, and intrusion detection
• Monitor usage, access, and compliance with company security standards
• Respond to security incidents and coordinate external support when needed
• Maintain business continuity and disaster recovery plans

ERP Administration:

• Manage ERP users, roles, and access permissions
• Support ERP configuration improvements and workflow optimization
• Oversee integrations with CRM, POS, inventory, delivery, vendor quoting, and reporting tools
• Build dashboards, reporting, and automated communications
• Serve as escalation point for ERP troubleshooting and vendor coordination
• Maintain ERP documentation and user support materials

Leadership & Support:

• Provide consistent, high-quality technical support through clear helpdesk processes
• Coordinate onboarding and offboarding technology access
• Manage vendor relationships, service providers, and technology partners
• Support IT budgeting and technology investment planning
• Maintain strict confidentiality of all company, customer, and financial data

Requirements:

• 5 years of experience managing business IT infrastructure, networks, cybersecurity, and ERP systems
• Experience supporting multi-location environments
• Strong organizational, communication, and problem-solving skills
• Ability to work independently and manage priorities end-to-end
• Experience partnering cross-functionally with leadership and business teams
• Epicor ERP and building materials industry experience strongly preferred
• Ability to read, write, and communicate clearly in English