What are the responsibilities and job description for the Customer Service Associate Remote position at Sky Health Care Management?
About the Role
We’re looking for a friendly, dependable Customer Service Associate to help customers through phone, email, or chat. You’ll answer questions, resolve routine concerns, and provide a positive service experience.
Responsibilities
Respond to customer inquiries through assigned channels.
Provide accurate information about products, services, and policies.
Help troubleshoot issues and escalate complex requests.
Document interactions and update customer records.
Follow service procedures and safeguard customer information.
Qualifications
Clear written and verbal communication skills.
Patient, professional, customer-focused approach.
Comfortable using computers and learning support software.
Strong organization and ability to manage priorities.
Customer service experience is preferred but not required.
Reliable internet access and a suitable remote workspace.
Pay $25.19 -$35.19
Salary : $25 - $35