What are the responsibilities and job description for the OPERATOR/SCHEDULER position at Siouxland Community Health Center?
1 – Full-Time Position
Hours are Monday, 8am-5pm, Tuesday 8am-8pm, Wednesday 8am-1pm, Thursday and Friday 8am-5pm
Successful candidate must have solid experience & advanced knowledge of:
- Minimum of high school diploma or GED equivalent.
- Basic Computer skills with Electronic Medical / Health Records (EMR) experience a definite plus.
- Previous phone experience a plus.
- Bilingual Spanish preferred.
Successful candidate must be able to perform primary functions of position:
- Answer and direct incoming phone calls and use overhead paging system.
- Access Practice Management System to inform patients of appointment information.
- Formulate phone notes from patient calls in EMR.
- Works directly with medical staff to ensure accurate communication and understanding between patient and staff.
- Assists patients in completing all necessary intake forms at initial visit, including but not limited to, demographic and medical history and financial verification.
- These functions are not all inclusive
Siouxland Community Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state, or local laws.
SCHC participates in E-Verify.
Pre-employment drug screen, background check, and review of required immunizations. Exemptions may be granted for religious or medical accommodation
Education
Required- High School or better
Behaviors
Preferred- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.