Treatment Coordinator

At Simply Orthodontics, the Treatment Coordinator plays a key role in helping patients begin their orthodontic journey with confidence. You’ll be responsible for creating a warm, welcoming experience while educating patients and families about treatment recommendations, financial options, and next steps. If you’re relationship-driven and have a sales background, we’d love to meet you!

Responsibilities:  

• Create an exceptional first impression by welcoming new patients and families and guiding them through the orthodontic consultation experience  

• Serve as the primary point of contact for new patient exams, helping patients understand recommended treatment and what to expect throughout their orthodontic journey  

• Present orthodontic treatment plans and confidently explain financial arrangements, insurance benefits, and payment options in a clear, patient-friendly manner  

• Build trust and strong relationships with patients and families to support treatment acceptance and create a positive experience  

• Partner closely with the Orthodontist and clinical team to ensure a seamless transition from consultation to treatment start  

• Follow up with patients considering treatment to answer questions, overcome barriers, and support case acceptance  

• Coordinate treatment starts and ensure all required paperwork, consents, and financial arrangements are completed accurately  

• Track consultation outcomes, treatment acceptance, and key patient follow-up activities to support office goals  

• Maintain accurate patient documentation and ensure compliance with HIPAA standards  

• Contribute to a welcoming, organized, and professional office environment  

This is an opportunity to join a well-established, team-oriented orthodontic practice where your ability to build relationships and guide patients through important decisions directly contributes to both patient outcomes and practice success. 

Full-time Benefits: 

We recognize that taking care of our team is just as important as taking care of our patients. That’s why we offer a comprehensive benefits package, including: 

• Health insurance starting on your first day of employment  

• Vision insurance  

• Paid vacation time  

• Paid holidays  

• Paid sick time  

• Dental and orthodontic benefits  

• 401(k) retirement plan with employer contribution  

• Consistent, set schedule (no weekends!)  

#simplyortho

• Sales experience is required 

• Previous orthodontic, dental, or treatment coordination experience preferred  

• Proven ability to confidently discuss treatment recommendations, insurance benefits, and financial arrangements with patients and families  

• Strong interpersonal and relationship-building skills with a customer-service mindset  

• Comfort handling sensitive financial conversations with professionalism and empathy  

• Highly organized with strong attention to detail and follow-through  

• Ability to multitask and thrive in a fast-paced environment  

• Professional presence with a positive, team-oriented attitude  

• Comfort using orthodontic/dental practice management software and standard office tools 

Salary : $24 - $26