What are the responsibilities and job description for the Dental Office Manager position at Simply Dental?
Worcester Dental Arts is seeking an Office Manager who leads with integrity, balances compassion with accountability, and fosters a team culture rooted in respect, collaboration, and excellence. We’re not just looking for someone to handle the day-to-day operations — we’re looking for a true leader who knows how to inspire a team, nurture growth, and maintain a supportive, high-performing environment all while fostering exceptional patient care.
Schedule: Monday - Friday 7:30 am - 5 pm
Experience as a Dental Office Manager is required. Candidates who do not have prior experience as a Dental Office Manager will not be considered at this time.
Responsibilities: General supervision of all other business aspects of the practice, including but not limited to:
- Run daily reports and perform close of day duties
- Supervise clinical staff and manage the overall clinic schedule
- Oversee future treatments and collections of past due accounts
- Respond to patient, staff and doctor inquiries efficiently
- Ensure quality dental care and resolve patient issues according to policies and regulations
- Track new patient calls and referral sources.
- Assist with practice-building and public relations efforts
- Recruit, train, and manage office staff to meet operational needs
- Create staff schedules and ensure performance standards are met
- Monitor the office budget and oversee supply purchases and operational expenses
- Handle administrative tasks, including deposits, revenue posting, and payroll.
- Oversee marketing and promotion campaigns
- Coordinate with clinical staff on scheduled and unscheduled treatments
- Write reports and analyze management data
- Manage insurance claims and patient billing, including follow-ups on overdue accounts
- Prepare reports on outstanding accounts receivable
If you’re a natural leader who leads by example — balancing compassion with accountability — and know how to inspire a team, keep the office running smoothly, and handle challenges with professionalism and poise, while taking pride in creating a space where both patients and staff feel valued, apply today!
Full-Time Benefits:
- Health Insurance enrollment on your first day
- Vacation Time
- Paid Holidays
- Paid Sick time
- Dental and Orthodontic Discounts
- Vision Insurance
- 401K Retirement Plan with Employer Contirbution
#simplyden
Qualifications:
Qualifications and Skills:
- Bachelor’s or Associate’s Degree preferred
- 5 years’ dental management or supervisory experience required
- Knowledge of dental terminology and dental office procedures
- Knowledge of accounting and administrative principles and procedures
- Knowledge of dental insurance plans, billing, and claims processing
- Knowledge of Dental management software
- Knowledge of MS Office: Word, Excel, and PowerPoint
Salary : $58,000 - $75,000