IT Junior System Administrator

Summary: The IT Junior System Administrator (SA) is responsible for assisting in effective provisioning, installation/configuration, operation and maintenance of systems hardware and software and related infrastructure, including end-user systems. This individual participates in technical research and development to enable continuing innovation within the infrastructure.

This individual assists end-users in troubleshooting and solving common hardware and software problems. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values enabling staff and vendor partners.

Qualifications:
• 5 years’ service desk experience including hardware & networking
• Degree in Computer Science, or related field preferred (relevant experience may be considered in lieu of a degree).
• Strong prioritization skills are necessary.
• Experience working with Office 365 administration is strongly desired.
• Strong decision-making skills.
• Strong communication skills are necessary. Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues.

Licensing Requirements:
• Class III Gaming License

• WA Driving License

Essential Job Functions:
• Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Develop and maintain installation and configuration procedures and contribute to and maintain system standards and documentation.
• Research and recommend innovative where possible automated approaches for system administration tasks.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and
verifying completion of scheduled jobs such as backups.
• Perform regular security monitoring to identify any possible intrusions.
• Perform daily backup operations, ensuring that all required file systems and system data are successfully backed up.
• Provide user support as needed. Investigate and troubleshoot issues.
• Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
• Maintain data center environmental and monitoring equipment.