What are the responsibilities and job description for the Unit Secretary-Adult Day Hospital-Central, Towson Campus (Full-Time, Days) position at Sheppard Pratt?
Responsibilities:
- Under general supervision, performs a variety of clerical and secretarial duties to support the effective operations of assigned clinical inpatient unit or program(s).
- Representative duties include: serving as receptionist and communication source; assembling and maintaining active patient charts, patient records, and unit/program files; transcribing physicians' orders; preparing memos, tables, and general correspondence; scheduling appointments and meetings; collecting and maintaining data; ordering supplies; and running errands throughout Hospital complex.
- Work requires ability to read, write, speak English, compose letters, maintain bookkeeping/billing records, and operate computer software and equipment - acquired through high school education.
- Work requires one to two years of clerical/secretarial experience in order to gain comprehensive knowledge of office practices and procedures and operations.
- Work requires the ability to operate the calculator, copier, facsimile machine, Microsoft Office software, and printer.
- Must possess interpersonal skills sufficient to exchange factual and confidential information and communicate effectively and courteously with a diverse group of internal and external contacts (patients, families, referring physicians, staff, and vendors) (51-80% of work time).
- Work requires problem-solving abilities sufficient to develop and administer office procedures, prepare reports, schedule patients, monitor expenditures, identify and evaluate equipment and physical space problems, and resolve billing discrepancies.
- Work requires managing the office functions, proofreading, and meeting tight deadlines (for 51-80% of work time).
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