Quality Technician

As the Quality Technician, you will ensure that all vehicles, components, and materials meet internal and customer quality standards. You will perform inspections, support root cause investigations, document findings, and work closely with production and engineering to drive continuous improvement in build quality and compliance.

Essential Job Functions & Expected Outcomes: Your Accountabilities in the Role

A. Ensuring Vehicle and Component Quality Through Accurate Inspection, Documentation, and Collaboration: 100% of the Job

• Performs in-process, final, and incoming inspections on vehicles, components, and materials to verify conformance with specifications, drawings, and customer requirements.
• Uses precision measurement tools such as calipers, micrometers, and gauges to confirm dimensional accuracy and functional compliance.
• Reads and interprets engineering drawings, quality standards, and inspection criteria to perform thorough evaluations of builds and subassemblies.
• Documents all inspection results, deviations, and corrective actions in accordance with company procedures to ensure traceability and compliance.
• Assists in identifying, containing, and documenting nonconforming material, ensuring timely communication and proper disposition.
• Supports root cause investigations and participates in corrective and preventive action plans to eliminate recurring issues and improve build quality.
• Monitors production processes for adherence to quality standards and provide feedback to supervisors and technicians to address issues proactively.
• Performs vehicle audits and assists with pre-delivery inspections (PDI) to confirm that completed units meet all internal and customer quality expectations.
• Assists with internal audits, data collection, and reporting to support continuous improvement and readiness for external audits.
• Maintains calibration and control of inspection equipment to ensure accurate and reliable measurements.
• Works collaboratively with engineering, production, and materials teams to resolve quality issues, support build readiness, and improve workflow efficiency.
• Maintains a clean, organized, and safe work environment to uphold Shelby Performance’s commitment to quality, safety, and excellence.
• Supports the Quality Supervisor in implementing new processes, inspection plans, and training initiatives to enhance the overall quality management system.

The job criteria may include other duties, responsibilities and activities, which may change or be assigned at any time with or without notice.

Position Requirements:

• Education: High School Diploma or GED equivalency preferred.
• Experience: Experience in RV, Trailer, Automotive, Suspension, or Upfitting work preferred; will train the right person who is mechanically inclined. Proficient in the use of hand tools, power tools, and measuring devices; Dyno, suspension, wiring, electrical, and/or engine modification experience preferred.
• Certification(s): Valid Driver’s License required.
• Functional Skills: Basic mechanical skills or abilities; high attention to detail with an ability to read, understand, and apply procedures, specifications, and work orders. Basic math and measurement skills are required. Critical thinking to solve issues independently or getting assistance to ensure accuracy and quality of work is important. Ability to self-inspect work and make corrections. Will teach in other higher skilled areas, as needed.
• Technology Aptitude/Skills: Ability to use basic computer or tablet.
• Language Skills: Basic English reading, writing, and verbal communication skills.
• Leadership/Behaviors: Self-motivated to stay focused on quality and output goals; strong work ethic and values, dependable, focused on the customer and processes; high level of accuracy with the flexibility to move to priorities throughout the operation areas, following all Safety requirements. Collaborative with others to continually enhance the processes.
• Culture Match Behaviors: Enjoys and thrives working in a team environment while having fun.

Core Values that Apply to All Positions:

• Honor the Legacy
• Pursue Innovation with Excellence
• Win Together and Have Fun
• Commit to Customer Success

Equipment Used:

• This role routinely uses standard office equipment such as computers, phones, electronic devices, photocopiers, filing systems/cabinets and fax machines.
• This role frequently uses basic hand tools, including torque wrenches, and other equipment to operate and/or perform maintenance and/or repairs on equipment.
• This role routinely operates equipment, machinery or general facility equipment.

Physical Requirements to Perform Essential Functions:

• Ability to sit and operate motorized equipment frequently
• Ability to use hands to operate hand tools/equipment and machinery frequently
• Ability to operate keyboard and view computer screen occasionally
• Ability to write ideas/information in a logical flow occasionally
• Cognitive and reasoning ability to read, review and interpret work orders or processes on a frequent basis
• Ability to read small print and respond due to nature of the work on a frequent basis
• Vision requirements include: Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability to talk and communicate with others via phone, in-person, and/or computer frequently
• Ability to listen to others, problem-solve, and respond frequently
• Ability to stand, sit, walk, climb, bend, stoop, kneel, crouch, reach, squat, twist, push, pull, and carry items frequently
• Lifting up to 50 lbs., occasionally.

Environmental Conditions & Travel:

• This position is regularly exposed to a manufacturing environment where the noise level is moderate to high.
• The employee is required to wear personal protective equipment such as safety glasses, ear protection, gloves, steel-toe boots, and/or non-slip shoes.
• The position may face exposure to some high-heat areas; variances in temperature including cold in winter; exposure to smells, fumes, working around mechanical parts frequently
• This position may face inclement weather conditions.
• Travel: none.

Job Types: Full-time, Permanent

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $20 - $30