Assistant Director Clinical Services

Assistant Director Clinical Services
Location: Cumberland County, Maine
Schedule: Full-Time | Flexible schedule including some evening and on-call responsibilities
Salary: $85,000 annually
Reports to: Clinical Director

Help lead compassionate, community-based mental health services that make a lasting difference.

At Shalom House, we believe recovery is possible for everyone. Our work is grounded in compassion, dignity, and meaningful relationships, and we are committed to supporting individuals experiencing severe and persistent mental illness in building stable, fulfilling lives within their communities.

We are seeking an experienced and collaborative Assistant Director of Clinical Services to support the oversight and operations of our residential clinical programs. This leadership role combines clinical expertise, program management, staff supervision, and direct support to ensure high-quality, person-centered care across our PNMI residential programs.

This is an excellent opportunity for a clinician and leader who values teamwork, mentorship, and mission-driven work.

What You’ll Do

The Assistant Director of Clinical Services plays a key leadership role in supporting Residential Program Managers and clinical teams while ensuring strong program operations, quality services, and effective clinical care.

Your time will be focused on:

• 45% Supervision & Consultation – Supporting managers and staff through leadership, guidance, and clinical consultation
• 35% Program Management – Overseeing operations, quality assurance, compliance, and program stability
• 15% Direct Client Services – Providing direct support and interventions as needed
• 5% Miscellaneous Duties – Training, on-call support, and agency-wide initiatives

Key Responsibilities

Clinical & Program Leadership

• Support the mission and overall direction of Shalom House residential clinical programs
• Provide guidance and consultation to Residential and CRS Program Managers
• Ensure quality clinical programming and a strong therapeutic environment across residential sites
• Monitor Medicaid and clinical documentation compliance, quality assurance activities, and program standards
• Participate in program development, evaluations, policy creation, and operational improvements
• Support financial stability of programs through monitoring occupancy, staffing, and budgets
• Maintain strong working relationships with community providers, referral sources, and agency leadership
• Step in to support program operations directly when needed

Supervision & Team Development

• Provide regular, individualized supervision to assigned managers
• Co-facilitate group supervision and participate actively in leadership and staff meetings
• Support hiring, onboarding, orientation, and development of supervisory staff
• Foster a collaborative, team-oriented culture focused on quality care and accountability
• Maintain availability to staff for consultation, problem-solving, and support

Direct Support & Clinical Services

• Provide direct client support and interventions when needed
• Assist with crisis response and clinical problem-solving
• Support residents in community integration and independent living skill development
• Provide leadership during community meetings and team responses to resident concerns
• Serve as backup for medication administration and agency on-call systems as needed

Additional Responsibilities

• Assist with agency trainings and staff development initiatives
• Participate in agency-wide leadership efforts and organizational projects
• Support continuity of services through flexibility and collaboration

What You Bring

• Master’s degree in Social Work or related field with licensure preferred
• Eligibility for LCSW or independent licensure in a related discipline
• 4 years of relevant mental health, supervisory, and administrative experience preferred
• Strong clinical skills in individual counseling, group work, crisis intervention, and community-based services
• Experience working with individuals experiencing severe and persistent mental illness
• Knowledge of dual diagnosis treatment approaches preferred
• Valid Maine driver’s license with acceptable driving history
• Excellent leadership, communication, organizational, and problem-solving skills
• Ability to balance management responsibilities with direct service needs in a fast-paced environment

Work Environment

This role is based within supported residential housing programs and office environments serving adults living with severe and persistent mental illness. The position requires flexibility, collaboration, and the ability to respond effectively to changing program and resident needs.

Benefits

• 401(k) with employer match after 1 year
• Dental insurance
• Flexible spending account
• Health insurance
• Short-term and long-term disability insurance
• Life insurance
• Paid time off
• Vision insurance

Why Shalom House?

• Meaningful leadership work that directly impacts lives and communities
• Collaborative, mission-driven organizational culture
• Opportunity to mentor and support developing leaders and teams
• Strong emphasis on professional growth and clinical excellence
• Comprehensive benefits package supporting your health, wellness, and future

If you are a compassionate clinical leader who thrives in a collaborative environment and is passionate about community mental health, we’d love to hear from you.

Apply today and help support recovery, connection, and growth throughout our residential programs.