What are the responsibilities and job description for the Customer Service Representative - Sewell Chevrolet (Andrews) position at Sewell Family of Companies?
Job Overview
Customer Service Representative - Sewell Chevrolet (Andrews)
The Sewell team is searching for a friendly, interactive, and outgoing individual who can excel in assisting our guests in the sales department. Our Customer Service Representative is the front line of guest relations, as they greet customers on the lot, assist them in browsing inventory, test driving, and providing valuable product knowledge. This role is not a 'sales' role but is a great fit for a client-oriented, friendly person that enjoys automotive and working with a fast-paced team. The CSR bridges the gap between the guest and the sales team.
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Tuition Reimbursement
Career Growth Opportunities
Retirement Plan
Requirements
Skills & Requirements:
Must be able to be outside in the weather
Must be able to be on your feet for long periods of time and remain active throughout the workday
Must be able to actively start friendly conversations with guests
Must have a valid Drivers license with good driving record
Responsibilities
Roles & Responsibilities:
Greet & interact with guests coming onto the property
Use product knowledge to match customers wants and needs into options to showcase
Create lasting relationships to ensure customer/brand loyalty
Understand and implement dealership sales processes
Facilitate gathering key contact information from guests to assist in sales process
Present and demonstrate vehicle features
When needed, assist team with tracking and moving inventory, maintaining cleanliness of property & vehicles
When needed, assist in delivering vehicles to guests
Remain up to date on products, market trends and certifications through Ford & Lincoln
Maintain records via Client Relationship Management (CRM) software
Schedule: Part Time- & Full-Time availability Monday - Saturday 7:30am-5:00pm
About Us
Sewell is a group of family-owned businesses with over 100 years of heritage. We pride ourselves on being known for exceptional customer service and lasting relationships. With a diverse group of companies across West Texas, we have many different career paths. Join Sewell and become part of a legacy that values integrity, teamwork, excellence, and character!