Friendship Produce Replenishment Buyer

Seward Community Co-op – Friendship Store

Job Description

Produce Replenishment Buyer

Purpose: To order replenishment stock to meet department objectives for inventory turns and customer service. To provide excellent customer service, receive and stock product, and maintain a neat, clean, fully stocked grocery department. To prioritize and coordinate AM set-up activities and PM priorities; to act as the go-to person for department or store needs in the absence of department manager.

Status: Full time. Reports to the Produce Manager.

Pay Level: IV based on previous full years of service. $22.00 - $24.25 per hour. This position requires both weekdays and weekends, availability with mostly morning and some evening shifts.

Responsibilities:   

Shift Leadership

·         Prioritize and delegate tasks to ensure efficiency.

·         Work with MODs to ensure store maintenance and deal with issues that arise.

·         Respond to promotional or scanning/POS problems.

·         Call in staff in short-staffing situations.

·         Fill in for staff and undertake buying duties when manager and staff   

are unavailable.

·         Assist in training Produce department staff.

·         Help develop, streamline, and refine department procedures/systems.

·         Serve as store Floor Warden in case of emergency.

·         Perform other tasks as assigned by Manager.

Replenishment Buying

·         Place orders with distributors and local suppliers daily.

·         Morning shifts required due to ordering and receiving schedules.

·         Communicate regularly with other buyers/staff regarding what products will be coming from which suppliers and when.

·         Coordinate returns and credit from suppliers when applicable.

·         Ensure pricing/signage accuracy, including POS updates.

·         Participate, as directed, in quarterly inventory counts.

·         Check for product recalls and follow recall procedure.

·         Record customer suggestions and communicate to manager.

Customer Service

·         Model exceptional customer service.

·         Guide customers to product locations and provide product information.

·         Answer calls for Produce; taking messages when necessary.

·         Promote produce by sampling, maintain knowledge of product quality, and  

properly dispose of culled produce.

·         Keep aisles clear and retail areas safe for customers.

·         Appropriately address customer complaints.

Department Maintenance

·         Ensure displays are fronted, straightened, and hydrated.

·         Ensure retail and work areas are clean and orderly; meeting Health Department rules and store safety standards.

·         Respond to emergencies and potential safety hazards.

·         Ensure cross merchandising displays are well maintained.

·         Maintain daily and weekly cleaning schedules.

Receiving and Stocking

·         Receive orders and stage product appropriately for stocking.

·         Ensure fully stocked displays and shelves, following merchandising procedures.

·         Rotate product and adjust displays (based upon new products and out-of-stocks).

·         Send back returns and work with vendors to ensure poor quality items are credited.

·         Wash hands routinely, frequently and properly to ensure the safety of our products per Seward Co-ops Hand Washing Policy.

Other duties as assigned

Qualifications:

Essential

·         Excellent leadership skills.

·         Ability to organize, prioritize, and delegate.

·         Excellent customer service skills.

·         Accuracy and attention to detail

·         Computer proficiency.

·         Demonstrated ability to work with customers and co-workers from various cultural backgrounds.

·         Command of written and spoken English, ability to communicate clearly and effectively.

Functional

·         Ability to stand, bend, stoop, reach, squat and walk for extended periods of time per shift.

·         Bend and lift loads, not to exceed 50 pounds.  Push and pull carts weighing up to 100 pounds.

·         Environmental exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.).

·         Ability to freely access all areas of the store including offices, sales floor, back stock areas, and walk-in coolers and freezers.

·         Ability to move or handle merchandise throughout the store generally weighing up to 50 pounds.

·         Repetitive use of hands for grasping, pushing, pulling, and fine manipulation.

Preferred

·         Produce Retail or Farm experience.

·         Proficiency with Microsoft Office products.

·         Knowledge of organic and commercial growing practices and organic certification requirements.

·         Multilingual is a plus

·         Demonstrated ability to work with customers or co-workers from various cultural backgrounds

Salary : $22 - $24