Outlet Host/Hostess - Council Oak Fish

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

The host/hostess is responsible for welcoming and greeting guests at the restaurant, obtaining information from guests and ushering guests to seats while ensuring a positive guest experience.

Essential Job Functions

• Greets guests at the entrance to the restaurant in a positive manner.
• Obtains basic information from guests, such as name, number in the party, and seating preferences.
• Ushers’ guests to sit location at a place that is comfortable to the guests.
• Promotes positive guest/employee relations.
• Answers the podium phone.
• Other assignments as directed.
• High school diploma or equivalent with a minimum of 6 months experience in high-volume food service or customer service preferred, or the equivalent combination of education and/or experience.
• Ability to deliver at a service level that creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and an outgoing personality while being able to project a professional appearance.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.