Residential Appliance Service Specialist

A day in the role

Start your morning in Peekskill, NY, reviewing the day's calls and stocking your van with the right parts. Your first stop might be a refrigerator that will not hold temperature; by midday you are calibrating a washer's spin cycle; by late afternoon you are ensuring an oven heats evenly for a family dinner. Throughout, you diagnose, repair, and confirm everything is safe, communicating clearly with each customer about the work and the cost before you begin.

What you will handle

• Identify faults in household appliances such as refrigerators, washers, dryers, and ovens.
• Repair and maintain a variety of brands and models with precision.
• Explain the repair plan, timelines, and pricing to customers in plain terms.
• Document each visit: symptoms, work performed, parts used, and customer notes.
• Keep your skills sharp by learning new technologies and methods.
• Care for company tools and keep your vehicle and workspace neat and orderly.
• Work safely and follow all relevant procedures and regulations.

What sets you up for success

• High school diploma or equivalent; formal technical training in appliance repair is a plus.
• Hands-on experience in appliance repair or a closely related trade.
• Strong diagnostic instincts and confidence working independently in the field.
• Clear communication and a customer-first mindset.
• Valid driver’s license with a clean driving record.
• Ability to move and position heavy appliances and work in varied settings.
• Solid understanding of appliance-related electrical and mechanical systems.

Where you will work

Based in Peekskill, NY, you will serve customers across the local area, traveling between appointments, working in homes and utility spaces, and ensuring each job meets our standard of quality service and customer satisfaction.