Leave of Absence Supervisor

Job Overview:

Search Solution Group is seeking a Leave of Absence Supervisor on behalf of our client, a railcar pooling company. This role is responsible for overseeing the administration of employee leave programs across both union and non-union populations, ensuring compliance with applicable laws and collective bargaining agreements. The Supervisor serves as a key resource for complex leave matters, partnering with HR, Labor Relations, and external vendors to deliver a seamless and compliant leave experience.

Key Responsibilities:

• Oversee end-to-end administration of leave programs including FMLA, short-term disability, workers’ compensation, parental leave, and supplemental sickness
• Coordinate with third-party administrators, and internal systems to ensure accurate and timely leave processing
• Monitor and audit leave records to ensure compliance with federal, state, and company requirements
• Interpret and apply collective bargaining agreements related to leave policies and return-to-work procedures
• Serve as an escalation point for employees and managers on complex leave issues, documentation, and timelines
• Partner with Labor Relations to resolve leave-related concerns and ensure contractual compliance
• Prepare and analyze reports on leave trends, utilization, and compliance risks for HR leadership
• Develop, document, and maintain standard operating procedures (SOPs) and internal controls
• Provide guidance, coaching, and oversight to leave administration staff as needed

Requirements include:

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field

Experience:

• 5 years of experience in leave administration or HR operations
• Experience supporting unionized employee populations preferred

Skills:

• Strong analytical and organizational skills with high attention to detail
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Excel and HRIS systems (Oracle HCM preferred)
• Ability to manage sensitive and confidential information with discretion
• Strong collaboration and problem-solving skills

Certifications:

• Relevant HR certifications (e.g., PHR, SHRM-CP) are a plus but not required

Knowledge:

• In-depth knowledge of FMLA, ADA, workers’ compensation, and disability programs
• Familiarity with collective bargaining agreements and union environments
• Understanding of leave compliance regulations and reporting requirements
• Experience with Railroad Retirement Board (RRB) processes is a plus

Key Competencies:

• Strong interpersonal skills and ability to foster positive team dynamics
• Collaborative mindset with a focus on partnership and teamwork
• High level of professionalism, discretion, and integrity
• Ability to navigate complex and sensitive situations effectively
• Detail-oriented with strong process and compliance focus
• Adaptability and ability to thrive in a fast-paced environment

Company Overview:
Company Industry: Transportation/Trucking/Railroad
Location: Charlotte, North Carolina

Equal Opportunity Employer Statement:

Search Solution Group is an Equal Opportunity Employer committed to fostering an inclusive workplace where diversity is valued and respected. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status in our hiring process or employment practices. We believe that a diverse workforce brings unique perspectives and strengths, driving innovation and growth. All employment decisions are based on qualifications, merit, and business needs. We welcome applicants from all backgrounds to apply and contribute to our team.

Disclaimer:

Please note that the job description provided is not exhaustive and is subject to change. Additional duties may be assigned as needed to meet the evolving needs of the organization and to ensure the successful completion of projects and objectives.