What are the responsibilities and job description for the Accounts Receivable Manager position at Search Services?
ABOUT OUR CLIENT
Our Client is a national provider of infrastructure solutions supporting contractors across energy, utility, civil, and industrial markets. With a strong national footprint and a commitment to operational excellence, Our Client delivers the products, equipment, and expertise that keep critical infrastructure projects moving forward.
ABOUT THE ROLE
The Accounts Receivable & Credit Manager is a strategic finance leadership role responsible for enterprise-wide credit risk management, collections strategy, receivables performance, and cash application oversight across multiple operating entities. This position focuses on optimizing working capital, strengthening credit governance, improving collection performance, and building scalable AR processes that support continued company growth.
RESPONSIBILITIES
- Evaluate and approve credit limits for new and existing customers
- Conduct ongoing credit reviews based on revenue trends, payment history, margins, financial statements, and Days to Pay (DTP)
- Develop and enforce enterprise-wide credit policies
- Manage credit exposure and mitigate bad debt risk
- Oversee national account setup and compliance standards
- Oversee invoicing accuracy, billing processes, and receivable processing
- Drive timely collection of outstanding receivables
- Monitor and reduce Days Sales Outstanding (DSO) and aging balances
- Implement structured escalation processes for past-due accounts
- Negotiate payment plans when appropriate
- Partner with Sales leadership on high-risk accounts
- Coordinate resolution of uncollectible accounts
- Ensure all cash is posted timely and accurately
- Resolve unidentified or unapplied cash within 48 hours
- Track unapplied cash trends and implement corrective processes
- Oversee End-of-Month consolidated invoicing
- Ensure all active accounts contain current and meaningful system documentation
- Reconcile intercompany accounts weekly
- Prepare monthly AR performance reporting for senior leadership
- Develop KPI dashboards including DSO, Aging Percentage, Unapplied Cash Percentage, and Collection Effectiveness Index
- Provide analytical insight into receivables trends and credit risk exposure
- Support working capital forecasting initiatives
- Identify and implement system enhancements to improve payment behavior
- Build scalable workflows within ERP systems
- Strengthen internal controls over billing and receivables
- Drive automation initiatives where appropriate
- Lead and develop Accounts Receivable team members
- Set clear performance expectations and measurable KPIs
- Conduct regular performance and KPI review meetings
- Participate in departmental planning and strategic initiatives
- Foster a culture of accountability, transparency, and execution
QUALIFICATIONS
- Bachelor’s degree in Finance, Accounting, or related field
- Five or more years of progressive experience in Accounts Receivable, credit, or collections leadership
- Strong supervisory or team leadership experience
- Advanced Microsoft Excel skills including Pivot Tables, VLOOKUP or XLOOKUP, data analysis, and reconciliation
- Deep understanding of billing, collections, cash application, and credit procedures
- Experience working within ERP or accounting systems
- Strong written and verbal communication skills
- Demonstrated success improving collection performance and managing performance metrics