Operations Executive Assistant (Client Accounts)

Operations Executive Assistant (Client Accounts)

Location: Vineyard, Utah (near 1600 North, by the Harley-Davidson building)
Schedule: Full-Time | Monday–Friday | 8:00 AM–5:00 PM | Onsite
Pay Range: $18.00–$23.00 per hour (based on experience)
Benefits: Health insurance, paid time off, paid holidays, plus additional benefits

About Screenplay

Screenplay is a rapidly growing, contract-only apparel decoration company specializing in screen printing and custom apparel services. Based in Vineyard, Utah, we work exclusively with promotional companies across the country and operate in a high-volume, deadline-driven environment.

Accuracy, responsiveness, and ownership are non-negotiable here. Our customers rely on us to represent their brands well... and we take that responsibility seriously.

This Is a High-Ownership Role

This position is built for someone who performs at a high level without constant oversight. If you're known for being dependable, organized, and proactive... and you take pride in executing work cleanly and correctly... you'll do very well here.

If you prefer slow pacing, frequent reminders, or loosely defined responsibilities, this role will feel uncomfortable. We are looking for someone who enjoys being trusted with important work and following it through to completion.

What You'll Be Doing

This is not a traditional "assistant" position.

You'll support a Senior Account Manager / Executive while actively managing the flow of communication, artwork, approvals, and order coordination for key customer accounts. You'll be expected to think ahead, identify issues early, and keep projects moving smoothly.

The role combines operations, scheduling and client communication, and plays a critical role in ensuring orders are accurate, approved, and delivered on time.

Key Responsibilities

• Answer incoming calls professionally and route or resolve as appropriate

• Create accurate, customer-ready apparel mockups and proofs in Adobe Illustrator (we can teach you if you don't know Adobe) 

• Support day-to-day management of high-value client accounts

• Draft professional emails on behalf of leadership and account managers

• Monitor inboxes and phone calls, responding promptly and escalating when needed

• Track artwork approvals and follow up proactively on outstanding items

• Perform quality checks related to assigned orders before production or shipment

• Coordinate order fulfillment and shipping after approvals are complete

• Monitor incoming product and communicate shortages or delays clearly

• Collaborate with internal production teams and external vendors

• Maintain clean, organized customer files and documentation

• Assist with reports, presentations, and special projects as assigned

Qualifications

• 5 years of experience in administrative

• Operations or account support role experience preferred 

• Strong working proficiency in Adobe Illustrator (Preferred, but not required)

• Bachelors degree or related certifications (Preferred, but not required)

• Excellent written and verbal communication skills

• Highly organized with strong time-management abilities

• Consistent attention to detail and accuracy

• Comfortable handling confidential information

• Proficient with Microsoft Office (Outlook, Word, Excel)

• Reliable, solutions-focused, and comfortable taking ownership

Ideal Candidates

This role is a great fit for someone who:

• Enjoys being accountable and trusted with responsibility

• Takes initiative instead of waiting to be told what to do

• Cares deeply about quality and follow-through

• Wants to grow with a company, not just hold a job

Interested?

If you're looking for a role where your work genuinely matters and your reliability is valued... we'd love to hear from you.

Apply today and show us what you bring to the table.

Salary : $18 - $23