What are the responsibilities and job description for the IT Support Specialist position at Scion Staffing?
Scion Technology has been engaged to conduct a search for an experienced IT Support Specialist for our client, a leading provider of custom data centers in Tukwila! This is a contract position with the potential to convert to a permanent employee based onsite in Tukwila.
Responsibilities
This contract position offers a competitive hourly rate up to $45/hr, commensurate with experience. The organization provides a robust benefits package that includes comprehensive medical, dental, and vision coverage.
About Our Firm
Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.
Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.
Responsibilities
- Deliver timely technical support to end-users via helpdesk tickets, resolving hardware, software, and network issues efficiently.
- Support and maintain Windows 10/11 environments, including troubleshooting and system configuration.
- Manage Microsoft Office Suite, Intune, and PowerShell tasks to ensure optimal system performance.
- Use ticketing systems (preferably Freshservice) to document, track, and close support requests.
- Assist with onboarding and offboarding processes, ensuring proper device and access setup.
- 5 years of hands-on IT support experience, demonstrating consistent, real-world expertise.
- Strong customer service mindset with professional, personable communication skills.
- Proficiency with Windows 10/11, Microsoft Office Suite, Intune, PowerShell scripting, and ticketing systems (preferably Freshservice).
- Self-motivated, proactive, and able to manage multiple priorities in a fast-paced environment.
This contract position offers a competitive hourly rate up to $45/hr, commensurate with experience. The organization provides a robust benefits package that includes comprehensive medical, dental, and vision coverage.
About Our Firm
Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.
Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.