DSHS Billing and Reimbursement Coordinator

Scion Staffing has been engaged to conduct a search for a DSHS Billing and Reimbursement Coordinator for a confidential social services organization supporting Washington State DSHS programs. This position is hybrid-based in Tacoma, Washington, with collaboration across different hubs.

POSITION OVERVIEW:

This role is a high-impact position responsible for managing billing, reimbursement, and revenue cycle activities within the ProviderOne Social Service Billing and Payment (SSBP) system. The ideal candidate will specialize in non-medical social service billing, with strong knowledge of DSHS programs and compliance requirements. This individual will ensure accurate claims processing, timely reimbursements, and strict adherence to contract and audit standards. Success in this role is measured by billing accuracy, compliance integrity, and efficient reimbursement cycles.

PERKS:

• Competitive hourly compensation of $35.00 – $40.00 DOE
• Hybrid work model with flexibility across Tacoma, Seattle, and surrounding regions
• Opportunity to support mission-driven social services that directly impact vulnerable communities
• Stable, long-term contract environment with Washington State DSHS programs
• Exposure to high-level revenue cycle, billing compliance, and audit operations within public sector services

RESPONSIBILITIES:

• Manage billing and reimbursement processes within ProviderOne SSBP for non-medical social service claims
• Track, reconcile, and report agency revenues and reimbursements including mileage and client-related expenses
• Monitor DSHS authorizations and ensure compliance with contract-allowable billing and expense guidelines
• Conduct internal pre-billing audits of service documentation, case notes, and expense records for accuracy and compliance
• Investigate and resolve denied or rejected claims, ensuring timely resubmission and correction of billing issues
• Maintain high billing accuracy standards with a target of 95%–100% weekly claim success rate

QUALIFICATIONS:

• Hands-on experience with ProviderOne SSBP or similar social service billing systems
• Direct experience working with DSHS programs including ALTSA, HCS, AAA, and CCG
• Strong understanding of non-medical social service billing, reimbursement, and compliance requirements
• Experience reconciling payments, managing expense reimbursements, and handling billing discrepancies
• Strong analytical skills with high attention to detail and accuracy in documentation and reporting

COMPENSATION AND BENEFITS:

This position offers a competitive hourly range of $35.00 – $40.00 DOE, along with a hybrid work arrangement and the opportunity to support essential state-funded social service programs. Additional benefits and organizational perks may be discussed during the interview process.

ABOUT OUR SEARCH FIRM:

Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.