What are the responsibilities and job description for the Product Owner-eCommerce position at SCIGON?
Product Owner
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About the Role
We are a leading materials distribution organization seeking a Digital Commerce Product Lead to guide our online customer experience and strengthen our digital business capabilities. This role connects strategy, technology, and customer insight to deliver a seamless and modern eCommerce journey.
What You’ll Do Set Direction & Elevate the Customer Experience
- Develop and maintain a long‑term vision for our digital commerce ecosystem aligned with company priorities.
- Define success metrics to measure the performance and impact of online capabilities.
- Use customer insights, analytics, and market signals to shape continuous improvements.
- Stay current on digital commerce trends and emerging technologies to inform platform evolution.
- Act as a central liaison between technology teams, commercial leaders, marketing, customer support, and external partners.
- Lead discussions around business requirements, priorities, and value delivery.
- Coordinate planning with internal project and program management teams to align timelines, budgets, and shared objectives.
- Oversee the digital commerce platform end‑to‑end—from feature planning to launch and adoption.
- Collaborate with IT on system enhancements, integrations, and performance optimization.
- Support UX/UI improvements and ensure smooth data flow between online systems and internal platforms (ERP, content systems, product data tools, etc.).
- Apply agile practices to manage development cycles, turning ideas into scalable solutions.
- Monitor market dynamics, customer expectations, and competitor capabilities to guide future investments.
- Lead relationships with external agencies and technology partners to ensure high‑quality delivery.
- Oversee design, development, and technical resources supporting the digital ecosystem.
Skills & Experience You Bring
- 10 years of experience in Product Management, eCommerce, Marketing, or a related discipline.
- Bachelor’s degree in Business, Marketing, IT, Computer Science, or related fields—or equivalent experience.
- Strong initiative with a solutions‑first approach.
- Excellent communication skills and the ability to drive outcomes across cross‑functional teams.
- Highly organized, self‑directed, and comfortable balancing multiple priorities.
- Data‑driven decision maker with experience using analytics to guide strategy.
- Background working with B2B eCommerce platforms and their integrations with ERP or PIM systems.
- Familiarity with analytics tools (e.g., Google Analytics).
- Proficiency with project and workflow tools (Jira, Trello, Asana) and solid Microsoft Office skills.
Preferred Qualifications
- Experience working in agile delivery environments.
- Advanced use of customer analytics to improve digital experiences.
- Understanding of IT systems, infrastructure, and security considerations.
- Hands‑on experience optimizing integrations across enterprise platforms.
Location & Work Arrangement
This hybrid position is based at our Schaumburg, IL office. Employees are expected to work onsite three days per week and remotely two days per week.