Outside Sales Representative

Title

Outside Sales Representative (Southern Michigan/Northern Indiana)

Classification

Exempt

Reports to

Sales Manager

Position Type and Expected Work Hours

Full-time

1st Shift

Revision

07/2025

CODE OF CONDUCT

Job Duties

Schupan expects all employees to perform their job duties and consistently follow the code of conduct, by exhibiting behaviors that reflect our core values:

• Integrity - We are honest in our interactions to foster trust, accountability, and responsibility.
• Empowerment - We are committed to providing the resources necessary to elevate our employees & our business to excellence.
• Sustainability - We are dedicated to the wellbeing of our communities, our people, our environment and to the long-term success of our business.
• Compassion - We are inspired to help others and committed to a workplace of kindness, understanding, and respecting others’ diverse perspectives and experiences
  
  

Summary

The Outside Sales Representative is responsible for selling products and services to business and industrial establishments, or individuals at sales offices or customer's places of business.

Essential Functions

• Compile lists of prospective customers for use as sales leads, based on information from newspapers, business directories, and other sources.
• Travel up to 80% of the time throughout assigned territory to call on regular, inactive, and prospective customers to solicit orders, and talk with customers by phone and email.
• Assist in planning and development of customer base in current and new territories.
• Seek new ways to service accounts by acquainting customers with other Schupan services that may be of value to the customer.
• Be the voice of the customer to the Schupan team; Be the voice of Schupan to the customer.
• Work with the inside sales team to quote prices and credit terms, and prepares sales contracts for orders obtained.
• Follow up on quotations to obtain competitive market information.
• Prepare weekly sales call sheet report and maintains expense account information, submitting monthly for reimbursement.
• Act as company representative at trade association meetings.
• Foster internal relationships with other departments within Schupan (i.e. operations, inside sales, purchasing, transportation, etc.)
• Monitor information (i.e. part numbers, bill of material, pricing, delivery, etc.) to ensure entered accurately into business system, monitor orders daily to ensure accurate delivery to customers, and follow up when necessary.
• Must be able to communicate effectively in order to: interpret a variety of instructions furnished in written, oral, diagram, or schedule form; read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, and procedure manuals; respond to questions from customers and recommend products based on their needs; effectively explain technical information to groups of managers, clients, customers, and the general public.
• Apply concepts of basic algebra and geometry to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Must be able to handle high stress situations.
• Must be able to interact in person with coworkers and the public.
• Must be able to travel by air, rail, car based on most efficient and effective mode of travel to accomplish goals and objectives.
• Perform other duties as assigned.
• Maintain regular and predictable attendance.
  
  

REASONABLE ACCOMMODATIONS STATEMENT

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.