DIRECTOR OF GAMING OPERATIONS

SUPERVISES:  Casino Managers

REPORTS TO:  VP/General Manager 

EDUCATION:   College degree preferred but not required.

EXPERIENCE: Proven leadership and management success, excellent written and verbal communication skills and PC literate. Must possess mature judgement, good organizational/planning skills and the ability to work under pressure. Must be able to work a flexible schedule; nights, weekends, holidays, etc. Minimum of 5 years in Casino Management with recent work experience in Table Games operations in jurisdictions with table limits over $5 maximums. In depth experience in all table games; i.e. Blackjack, Craps, Roulette, etc. In depth knowledge of scheduling, budgets and analysis. Thorough knowledge of the state’s ICMP’s (Internal Control Minimum Procedures) Must be able to obtain and uphold the required state gaming license(s)         

SCHEDULE REQUIREMENTS:  Able to work flexible schedule based on the needs of the 

business, including weekends and holidays as required.

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JOB RESPONSIBILITIES:

• Directly responsible for the overall operations of the table games and slots departments. 
• Develops a team that is dedicated to the ideals of exemplary guest service, ongoing training to reach a high level of proficiency and open communication among all team members.
• Develops workable and dynamic job descriptions for all positions.
• Prepares annual budgets, operating forecasts, reviews capital expenditures and other required departmental reports.
• Approves all team member performance appraisals and commensurate wage and salary increases.
• Writes and enforces all department policies and procedures and ensures implementation and compliance with all other company policies and procedures.
• Ensures all Table Games personnel comply with State Gaming ICMP’s(Internal Control Minimum Procedures) 
• Directs and communicates with all Slot management team members to ensure all Slots team members are held accountable for following State ICMP’s(Internal Control Minimum Procedures).
• Coordinates with Casino Shift Managers to ensure all slot operations are staffed properly for special events and in accordance with anticipated business volume.
• Develop and lead Casino Shift Manager (CSM) Program, including updating CSM Manual and ensuring cross training of all departments by all CSMs to drive professional growth. 
• Informs Surveillance and Internal Audit of any material shortages, asset and/or property misappropriation, any fraudulent activity (suspected or actual) and any known violation of the State Gaming Regulations.
• Actively helps set gaming policies and procedures for the company.
• In coordination with the VP/General Manager, incorporates machine percentages to meet overall company profit objectives.
• Works closely with managers and supervisors to coordinate effective casino operation.
• Deals with slot guests playing in an unethical or irregular manner or slot team members working in an unethical manner.
• Maintains open communication with VP/General Manager. 
• Other duties as assigned. 

Other:

• Able to lift or carry 50lbs occasionally
• Able to stand and walk 8-10 hours

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

 Magnolia Bluffs is not just a fun place to work. We ensure our employees are rewarded with optimal benefits to meet your daily needs.

As a full-time employee, you will receive:  

• Company Paid Medical Insurance with buy up options for dependents and coverage levels. 
• Affordable Dental & Vision Insurance 
• Company Paid Life Insurance
• Wide Variety of Voluntary Insurance Options 
• Retirement Options

All of our dedicated team members will enjoy the following fringe benefits: 

• Employee Assistance Program 
• Unlimited Access to National and Local Discounts
• Employee Dining Discount
• Robust Employee Recognition Program
• Health & Wellness Program 
• Growth Opportunities 
• PTO Schedules That Promote Work/Life Balance

Casino employees may be required to obtain a Mississippi Gaming License. Cost of license is covered by Saratoga Casino Holdings, LLC. Travel to Jackson, MS will be mandatory for this licensing process.

Saratoga Casino Holdings, LLC, and its subsidiaries are equal opportunity employers and are strongly committed to workforce diversity. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Magnolia Bluffs is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.